Alfa winnie
Kigali,rwanda
Summary
Dynamic leader with a proven track record at Danco Capital Rwanda, . Spearheaded initiatives that significantly enhance program visibility and efficiency, leveraging exceptional communication and problem-solving skills. Demonstrate adaptability by successfully navigating cross-cultural environments, achieving impactful partnerships and organizational goals.
Overview
15
15
years of professional experience
Work History
Country Representative
Danco Capital Rwanda
12.2023 - Current
- Increase program visibility through effective marketing strategies, community outreach, and media engagement.
- Negotiate contracts with vendors and service providers to secure cost-effective solutions that contributed towards overall organizational efficiency.
- Enhanced partnership collaborations by establishing strong relationships with local stakeholders and organizations.
- Recruit, train, and supervise a team of dedicated volunteers to participate in community outreach initiatives and expand service provision.
- Conducted regular field visits to monitor project implementation firsthand, providing valuable insights for future improvements.
- Facilitated capacity-building workshops for partners and beneficiaries, enhancing their skills and knowledge to effectively implement programs.
- Optimized the use of program resources by conducting regular audits and identifying opportunities for cost saving measures.
- Implemented comprehensive monitoring and evaluation systems to measure program impact and identify areas for improvement.
- Led a diverse team of professionals in executing projects aimed at addressing key community needs and priorities.
- Developed strategic plans outlining country-specific goals, objectives, and action steps aligned with the organization''s mission and vision.
- Elevated brand awareness via impactful public speaking engagements at conferences and other events related to the organization's area of focus.
- Coordinated closely with headquarters staff to provide timely updates on project progress, challenges, and successes.
- Manage budgetary resources efficiently to ensure optimal allocation of funds for program activities and objectives.
- Leverage partnerships with governmental agencies for greater policy influence on issues relevant to the organization''s mission.
- Report regularly to managers on project budget, progress, and technical problems.
- Maintain open communication by presenting regular updates on project status to customers.
- Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Efficiently managed multiple projects simultaneously while maintaining quality standards set forth by the organization.
Country Representative
Africa Development
01.2023 - 12.2023
- Enhanced partnership collaborations by establishing strong relationships with local stakeholders and organizations.
- Conducted regular field visits to monitor project implementation firsthand, providing valuable insights for future improvements.
- Ensured compliance with local laws and regulations pertaining to non-profit operations within the country context.
- Recruited and oversaw personnel to achieve performance and quality targets.
Public Relations Manager
BK INSURANCE
11.2016 - 12.2022
- Planned and executed successful PR events, ensuring positive exposure for the organization.
- Served as primary liaison between company management and external partners in joint ventures or copromotions.
- Collaborated with marketing team to create cohesive messaging across all channels for maximum impact.
- Managed internal, external, and crisis communications.
- Actively participated in trade shows and conferences, representing the brand professionally.
- Built strong relationships with key media contacts, resulting in increased press opportunities.
- Secured media coverage for company news and events, increasing brand visibility.
- Supervised and monitored media purchasing from media outlets.
- Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
- Conducted market analysis and monitored competitive activity.
- Led internal communications efforts, fostering a positive corporate culture among employees.
- Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Designed and implemented strategic business plan objectives.
- Conducted market research to inform PR strategies and campaigns.
- Cultivated strong corporate image and identity with clear branding.
- Prepared RFP and RFQ responses for new business pitches and presentations.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
Senior Territory Business Manager
AIRTEL RWANDA
01.2012 - 12.2016
- Implemented innovative solutions to overcome challenges faced within the territory, showcasing adaptability and problem-solving skills.
- Contributed to a significant increase in sales by delivering effective product presentations and demonstrations.
- Served as a subject matter expert on industry trends, proactively sharing insights with colleagues to inform business strategy development.
- Actively participated in trade shows and industry events, promoting brand visibility while networking with potential clients for future business opportunities.
- Analyzed sales data to identify trends and inform strategic decision-making within the territory.
- Spearheaded successful territory expansions, identifying and capitalizing on untapped market potential in new regions.
- Led by example through outstanding personal performance metrics, serving as an inspiration for junior team members seeking professional growth opportunities.
- Collaborated with marketing teams to create targeted campaigns that generated high-quality leads for the territory.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Team Manager
KCB Bank
12.2009 - 11.2012
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Optimized territory assignments to maximize coverage and ensure balanced workloads among team members.
- Coordinated participation in industry events, raising brand awareness and generating new business prospects.
- Implemented sales tracking systems to monitor individual and team progress towards achieving set targets.
- Developed comprehensive training programs for new hires, ensuring quick integration into the team''s operations.
- .Championed the adoption of CRM software to streamline sales processes and provide valuable insights into customer behavior patterns.
- .Mentored junior team members, sharing industry knowledge, best practices, and proven techniques for successful selling.
- Collaborated with marketing department in creating targeted campaigns that generated quality leads for the sales team.
- Increased sales revenue by implementing new strategies and motivating the team through effective leadership.
- .Drove sales growth through thorough market analysis, identifying emerging trends, competitor activities, and potential untapped markets.
- Introduced innovative incentive programs that boosted employee morale and fostered a healthy competitive environment within the team.
- Established strong relationships with key clients, fostering loyalty and repeat business opportunities.
- Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
- Maintained a high-performing sales team by recruiting top talent and retaining motivated employees through ongoing development opportunities.
- Streamlined sales processes to improve efficiency, leading to faster response times and higher close rates.
- Conducted regular performance reviews, identifying areas of improvement and providing guidance for professional growth.
- Facilitated smooth communication between departments, enhancing overall company efficiency in meeting client needs.
- Managed cross-functional projects involving multiple teams, ensuring successful outcomes while adhering to strict deadlines and budget constraints.
- .Expanded product offerings based on customer feedback, contributing to increased demand from existing clientele.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Communicated product quality and market comparisons by creating sales presentations.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Education
Bachelor of Arts - Marketing Management
SCHOOL OF FINANCE AND BANKING (SFB)
Kigali Rwanda03-2009
Skills
- Customer Relations
- Cross-cultural communication
- Policy analysis
- Multilingualism
- Teamwork and Collaboration
- Media Relations
- Customer Service
- Problem-Solving
- Attention to Detail
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Adaptability and Flexibility
- Relationship Building
- Customer Relationship Management
music, cooking, swimming and reading
Music,through music i connect to people, in whatever mood am in there is always a song that goes with it,i travel to places i have never been physically to.
Cooking! as a girl child i was raised and taught how to cook healthy meals at a very early age and i have loved it, i love tooking for my family and friends on delicious healthy meals with my moms recipes.
through reading am open to learning about all that i have never known, i learn , relearn and different books and their genres excite me.
Swimming is therapy to me one of the best sport that has balanced my body till date.
Languages
kinyarwanda, Swahili
Native language
French
Beginner
A1
skills
Communication as a skill is very critical in my world of negotiation of business deals, relationships whether verbal or written and this is a unique skill that has helped me break deals and exceed my targets throughout my career, through this skill am confident, articulate, empathetic listener and persuasive speaker.
Leadership my capabilities of guiding, mentoring, coaching , encouraging and directing peoples towards common goal excites me as teams soar and grow their careers and become very resourceful.
Collaboration, working perfectly well with other people this is team work and being able to work harmoniously is very vital for any great team player for the greater achievement am great at collaboration due to its excellent results.
Time management, time is crucial in my field, goal setting, periodization, planning among so many activities and tasks determines how well i will achieve my prior set targets.
Problem solving as a skill in my profession is very key and since we deal with peoples emotions, this requires me to identify and analyzing problem a head of time,taking effective actions and understanding the effect of the decision.
Timeline
Country Representative
Danco Capital Rwanda
12.2023 - Current
Country Representative
Africa Development
01.2023 - 12.2023
Public Relations Manager
BK INSURANCE
11.2016 - 12.2022
Senior Territory Business Manager
AIRTEL RWANDA
01.2012 - 12.2016
Sales Team Manager
KCB Bank
12.2009 - 11.2012
Bachelor of Arts - Marketing Management
SCHOOL OF FINANCE AND BANKING (SFB)
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