Amanda M. Umutoni
Kigali,Rwanda
Summary
Certified Scrum Master with over 5 years of experience in Agile project management, coaching cross-functional teams, and driving process improvements. Adept at implementing Scrum and Kanban methodologies, facilitating Agile ceremonies, and ensuring seamless collaboration between development, product, and leadership teams. Passionate about fostering a culture of continuous improvement and delivering high-quality products aligned with business objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Scrum Master
ISCO Technologies
10.2024 - Current
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives for multiple teams
- Coach development teams, product owners, and leadership in Agile best practices, ensuring alignment with business goals
- Identify and remove impediments to optimize team productivity and workflow efficiency
- Advocate for Agile principles, fostering a culture of collaboration, continuous improvement, and transparency
- Support backlog refinement and prioritization, ensuring well-defined and actionable user stories
- Coordinate cross-functional dependencies and facilitate stakeholder communication to enhance team efficiency
- Utilize Agile metrics to track progress, identify areas for improvement, and drive data-informed decisions
- Developed comprehensive product backlogs with clear prioritization based on ROI, stakeholder feedback, and business objectives.
- Optimized backlog grooming sessions through effective facilitation and team involvement, resulting in more accurate estimations for sprint planning.
- Enhanced team collaboration and communication through the utilization of Scrum ceremonies, including Sprint Planning, Reviews, and Retrospectives.
Scrum Master (formerly Product Manager)
Huza HR
10.2020 - 09.2024
- Led Agile transformation by implementing Scrum framework, training teams, and standardizing Agile processes
- Served as a servant leader, empowering teams to self-organize and make iterative improvements
- Facilitated sprint ceremonies, ensuring productive and goal-driven discussions
- Drove Agile adoption by coaching team members on Agile principles, backlog grooming, and sprint execution
- Managed cross-functional collaboration between development, design, and business teams, aligning goals with product strategy
- Identified and mitigated risks, ensuring smooth project execution and timely product delivery
- Championed continuous improvement through retrospectives and process optimizations
- Conducted retrospective meetings, driving process improvements and enhancing team performance.
- Managed sprint reviews utilizing Jira, resulting in streamlined feedback and continuous product enhancement for agile teams.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Removed impediments using ClickUp, resulting in seamless project progression and improved team efficiency.
Advanced AI Data Trainer
Invisible
10.2023 - 10.2023
- Trained AI conversational models by refining linguistic algorithms and ensuring compliance with safety and accuracy standards
- Conducted quality evaluations, optimizing AI responsiveness and reliability
- Documented areas for improvement to enhance AI model robustness and efficiency
Technical Support Engineer
One World Coders RW Ltd
02.2021 - 12.2021
- Administered identity and access management via OneLogin and managed AWS infrastructure
- Streamlined onboarding processes for AWS, Google Workspace, and Zoom, improving operational efficiency
- Provided expert technical support and proposed process enhancements to senior staff
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Resolved critical application errors to facilitate uninterrupted business operations.
- Guided users through technical solutions, increasing customer satisfaction and retention.
- Addressed customer feedback, implementing changes to enhance product usability.
Junior Software Developer
PesaChoice Group
07.2020 - 09.2020
- Developed and optimized responsive web interfaces using HTML, CSS, JavaScript, React, and Angular
- Worked closely with cross-functional teams to expand SaaS functionalities and achieve seamless system integration
Web Developer/Front-End Intern
Exuus Ltd
09.2016 - 12.2016
- Implemented UI designs using HTML5, CSS3, and JavaScript frameworks while ensuring cross-browser compatibility
- Conducted testing and debugging to maintain high performance and accessibility
Education
Bachelor of Science - Computer Science & Mathematics
Oklahoma Christian University
Oklahoma City08.2019
Skills
Cross-functional team leadership
- Scrum processes
- Excellent communication
- Team leadership
- Attention to detail
- Problem-solving abilities
- Backlog management
- Software process management
- Web development technologies
- Sprint planning
- Scrum framework expertise
Certification
- Agile Essentials: A Practical Guide to the Agile
Process , Alison - Mar 2023 - Scrum Master Training . Alison - April 2024
Languages
English, French, Kinyarwanda
Native language
Timeline
Product Scrum Master
ISCO Technologies
10.2024 - Current
Advanced AI Data Trainer
Invisible
10.2023 - 10.2023
Technical Support Engineer
One World Coders RW Ltd
02.2021 - 12.2021
Scrum Master (formerly Product Manager)
Huza HR
10.2020 - 09.2024
Junior Software Developer
PesaChoice Group
07.2020 - 09.2020
Web Developer/Front-End Intern
Exuus Ltd
09.2016 - 12.2016
Bachelor of Science - Computer Science & Mathematics
Oklahoma Christian University
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