Saltel consultancy (computer networking)
ARNOLD DYLAN NGABO
Kigali,Kicukiro
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Cashier
Bourbon Coffee
Kigali, 01
01.2024 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales
- Worked closely with shift manager to solve problems and handle customer concerns
- Helped customers complete purchases, locate items, and join reward programs
Waiter
Bourbon Coffee
Kigali, 01
01.2023 - Current
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Bussed and reset tables to keep dining room and work areas clean
- Greeted new customers, discussed specials, and took drink orders
Education
High School Diploma -
Institute Technique De Batiste
Musanze ,Nyamangumba 01.2023 - 09.2023
Skills
Payment Processing
undefinedAccomplishments
- Trained and mentored cachier employees.
- Completed manager training program.
- Achieved 80% of sales quote.
- Promoted to cashier after only 1year for exceptional performance.
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
Certification
High school diploma
Interests
Bourbon Coffee Nyandungu (customer care waiter)
Bourbon coffee Nyandungu (cashier)
hobbies
music :i love music
food :i love cooking and making new recipes
fashion :i love art
additional information
eric rukundo (nyandungu bourbon outlet manager)
cont:0788690061
therese de l enfant jesus(outlet supervisor nyandungu bourbon )
cont:0784776233
Timeline
Cashier
Bourbon Coffee
01.2024 - Current
High school diploma
09-2023
[A.E.R.G], [INSTITUTE TECHNIQUE DE BATISTE] - [1year]
09-2023
Waiter
Bourbon Coffee
01.2023 - Current
High School Diploma -
Institute Technique De Batiste
01.2023 - 09.2023
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