Bieliza Elyse Kalumbi
Kigali,01
Summary
Experienced project manager with expertise in effectively managing problematic information technology projects. Over 13 years of experience overseeing technical aspects of tech deployments, installations, maintenance, and troubleshooting. Demonstrates proficiency in conducting cost-benefit analysis and assessing technical requirements for optimal project outcomes. Consistently conducts formal project reviews and assessments to meet organizational and regulatory expectations. Additionally, collaborates with multiple teams from different partners, fostering effective communication and achieving successful project outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Project Manager
MTN
10.2023 - Current
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
IT Project Manager
Equity Bank Limited
06.2021 - 09.2023
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles. (worked on major project for example the Digital lending project)
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
Senior Project Manager
T-IT Africa Limited
03.2020 - 05.2021
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
Managing Director
TechEnfold Limited
08.2019 - 02.2020
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
CEO
Interactive Media Limited
04.2017 - 07.2019
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Spearheaded global expansion efforts, entering new markets and establishing profitable operations within two years. (launch products in Ghana, Burundi, Republic of Congo)
IT Operations Manager
Airtel
07.2013 - 03.2017
- Managed complex IT projects from inception to completion, consistently delivering within scope, budget, and timeline constraints. (Implementation of prepaid CRM system, Postpaid system enhancement)
- Developed disaster recovery plans, ensuring seamless continuity of operations in case of unforeseen events.
- Aligned IT strategy with organizational goals by collaborating closely with senior leadership on technology roadmap development.
- Established IT service management best practices to improve overall service delivery and customer satisfaction levels.
IT Engineer & VAS Engineer
MTN
06.2010 - 06.2013
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
- Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
- Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints. (one key project: Implementation of Ericsson Mobile wallet solution)
Education
MBA - Leadership And Organizational Development
Oklahoma Christian University
United States Of America12-2017
BBA - Information Technology
Adventist University of Central Africa
Kigali, Rwanda07-2009
Skills
- Risk Management
- Business Analysis
- Project Scheduling
- Software development life cycle
- Stakeholder Management
- Client Relations
- Cross-functional team leadership
- Project development
- IT service management
- Project Management
- Cross-Functional Collaboration
- Waterfall Methodology
- Agile Methodology
- Technical understanding
- Advanced problem solving
- Stakeholder Communications
- Strategic Planning
Certification
- Project Management Professional (PMP) - Project Management Institute.
Languages
KINYARWANDA, French
Native language
English
Proficient
C2
Timeline
IT Project Manager
MTN
10.2023 - Current
IT Project Manager
Equity Bank Limited
06.2021 - 09.2023
Senior Project Manager
T-IT Africa Limited
03.2020 - 05.2021
Managing Director
TechEnfold Limited
08.2019 - 02.2020
CEO
Interactive Media Limited
04.2017 - 07.2019
IT Operations Manager
Airtel
07.2013 - 03.2017
IT Engineer & VAS Engineer
MTN
06.2010 - 06.2013
- Project Management Professional (PMP) - Project Management Institute.
MBA - Leadership And Organizational Development
Oklahoma Christian University
BBA - Information Technology
Adventist University of Central Africa
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