Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
Generic

Charles KYAMIZA

Kigali

Summary

Human Resources and project management professional, highly Innovative and effective in solution development, risk mitigation, and execution. Comfortable with ambiguity and establishing a direction on my own, with frequent support but without requiring constant supervision. Partner with talent development to manage the performance evaluation process for the field. Develop relationships within HR and across the Business. Coordinates and participates as needed in functional area throughput and capacity reviews, including presenting and interpreting project status results, summarizing conclusions, and recommending a course of action. Work with other functional Project Managers to prioritize requests and ensure a stable capacity and throughput of work that flows through the functional area. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HR Manager, Talent Acquisition and Talent Management

Airtel Rwanda
10.2022 - 10.2023
  • In charge of developing top talent database for Airtel Rwanda
  • Manage the recruitment process and life cycle, including initial assessments, interviews
  • Directly in charge of driving and monitoring the talent review process in line with Airtel Rwanda strategy
  • Facilitate succession planning for key leadership and operational roles across the organization
  • Develop and manage relationships with third party recruitment agencies
  • Continuously monitor recruitment OPEX and productivity margin.

Acting HR Manager, Talent Acquisition and Talent Management

Airtel Rwanda
06.2021 - 10.2021
  • Developed top talent database for Airtel Rwanda
  • Drove and monitored the talent review process in line with Airtel Rwanda strategy
  • Facilitated succession planning for key leadership and operational roles across the organization
  • Managed the recruitment process and life cycle, including initial assessments, interviews.

Acting Project Management Officer and Corporate Communications

Airtel Rwanda
06.2020 - 09.2020
  • Prioritized conflicting needs, handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures
  • Provided a bridge for smooth communication between the MD's office and internal departments; demonstrate leadership to maintain credibility, trust and support with senior management staff
  • Ensured signed off Project Charters for all top transformation projects and audit committees
  • Oversaw exceptional items highlighting that required decision making / support from MD.

Human Resources Supervisor, Recruitment and Administration

Rwandair
04.2019 - 01.2020
  • Assisted with performance management procedures
  • Produced and submitted reports on general HR activity
  • Administered employment contracts to ensure effectiveness and efficiency
  • I was the liaison person between with recruitment agencies to ensure smooth recruitment process
  • Ensured compliance to regulatory concerns regarding employees.

Human Resources Senior Officer, Training and Development

Rwandair
06.2018 - 04.2019
  • Facilitated internal capability building in order to continuously improve process performance
  • Tracked critical performance measures for the respective teams
  • Assisted in policy development and documentation
  • Defined capability requirements in line with Training Needs and training gaps.

Human Resources Officer, Training and Development

Rwandair
01.2015 - 06.2018
  • Provided administrative support for all HR measures and my output was recognized throughout the company
  • Designed and delivered training courses for staff in related domain for the entire company
  • Prepared departmental training budgets designed courses and course materials and ensured proper implementation
  • Coordinated training activities in different departments and came out 100% successful in all company audits.

Flight Attendant and Customer Service Operations

Rwandair
10.2012 - 12.2014
  • Provided information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Oversaw Customer Support, Customer Service Operations, Operations Management, Team Leadership, Flight Safety, Customer Relationship Management (CRM).

HR and Administration Manager

Trinity Metals Group
10.2023
  • Managing recruitment, onboarding, and exit procedures
  • Planning HR and administration activities annually
  • Setting, monitoring, and achieving HR targets
  • Overseeing the payroll function
  • Ensuring full compliance with company policies and procedures
  • Managing employee relations
  • Leading the HR and administration team.

HR Manager, Talent Development and Engagement

Airtel Rwanda
01.2020
  • Closing out and handing over projects to ensure sustainability
  • Recruiting and leading project delivery teams from within the company
  • Providing internal consulting and advisory services to HR Management Team
  • Reputed for my strong attention to detail, organized, with the ability to proactively solve problems
  • Identification of functional gaps & future needs for each Learning & Development team member
  • Planning improvement projects, including timelines, budgets, resources, milestone Managing projects to successful completion within designated parameters.

Education

Master of Science in Development Studies -

Jomo Kenyatta University, Kigali Campus

Bachelor of Arts in Philosophy -

Pontifical Urban University, Affiliated Institute: Philosophy Centre Jinja, Uganda

Skills

  • Collaborative
  • Analytical
  • Business Partner
  • Leadership Development
  • Relationship Management
  • Self-directed
  • Proactive
  • Motivated
  • Training
  • Performance Tracking
  • Systems Monitoring
  • Process Improvements
  • Human Resources Management
  • Organizational Leadership
  • Staff Training and Development
  • Budgeting and financial management
  • Team Building and Motivation

Certification

  • Professional in Human Resources: HR Organization.
  • Senior Professional in Human Resources: Business Management
  • Senior Professional in Human Resources: Employee Engagement - Taking the Lead with Workplace Motivation and Engagement.
  • Professional in Human Resources-Talent Sourcing.
  • Strategically Focused Project Management
  • Best Practices in Project Management
  • Professional in Human Resources: HR Tools and Processes
  • Talent Development and Transformation: Learning (and Leading) for Today and the Future
  • Software Projects: Recruiting the Project Team
  • Risk and IT Management.

Awards

  • Recognition of Best Employee of the Year 2020, Airtel-Rwanda.
  • Recognition of Best Employee of the Year 2016, Rwandair.
  • Co-founder of Rwandair Sports Club.

References

Available Upon Request

Timeline

HR and Administration Manager

Trinity Metals Group
10.2023

HR Manager, Talent Acquisition and Talent Management

Airtel Rwanda
10.2022 - 10.2023

Acting HR Manager, Talent Acquisition and Talent Management

Airtel Rwanda
06.2021 - 10.2021

Acting Project Management Officer and Corporate Communications

Airtel Rwanda
06.2020 - 09.2020

HR Manager, Talent Development and Engagement

Airtel Rwanda
01.2020

Human Resources Supervisor, Recruitment and Administration

Rwandair
04.2019 - 01.2020

Human Resources Senior Officer, Training and Development

Rwandair
06.2018 - 04.2019

Human Resources Officer, Training and Development

Rwandair
01.2015 - 06.2018

Flight Attendant and Customer Service Operations

Rwandair
10.2012 - 12.2014

Master of Science in Development Studies -

Jomo Kenyatta University, Kigali Campus

Bachelor of Arts in Philosophy -

Pontifical Urban University, Affiliated Institute: Philosophy Centre Jinja, Uganda

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Charles KYAMIZA