Christian KAMANGU ILUNGA

Results-driven Business Intelligence professional with 8+ years in telecom analytics, specializing in commercial planning, performance tracking, and strategic forecasting. Proven success in driving revenue growth, optimizing incentive models, and enhancing decision-making through data-driven insights. Adept at leading cross-functional teams, automating reporting pipelines, and delivering scalable BI solutions that align with business goals. Seeking to contribute to Vodacom’s commercial excellence as a Planning & Target Setting Manager.

• Designed a framework that led to 1.8B RWF in additional airtime sales and a 15% increase in Gross Adds.
• Enabled targeted offers and optimized recharge cycles to improve customer retention.
• Boosted 4G adoption and improved customer satisfaction through analytics-driven migration strategies.
• Digitized operations and streamlined month-end revenue reporting for faster, more accurate performance tracking.
• Increased airtime sales from 100M to 400M RWF in four months via targeted volumetric analysis.
• Built predictive models to track defaulting customers and improve collection rates.
• Developed real-time dashboards to monitor and mitigate fraudulent activities.
• Redesigned architecture to support long-term forecasting and scalability.

Available upon request

• French, Native
• English, Professional
• Lingala, Good Knowledge
• Swahili, Good Knowledge