Credo Fabrice Katerega
Kigali,Rwanda
Summary
Customer-focused Beverage specialist with experience in the hospitality and food industry. Excellent management and organizational skills to handle beverage costs and pricing duties. Skilled at supervising and leading a team to provide customers with a stellar experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Brand & Sales Manager
The Wine Club
Kigali
03.2022 - Current
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Contributed to social media content documenting brand's impact in on market.
- Placed new and existing brand products in competitive retail locations.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Assisted with Imports and clearance of products from customs
- Conducted monthly trainings to hotels, restaurants, coffee shops and bars
- Made monthly detailed sales reports highlighting the growth and tracking existing and new clients
Monin Brand Ambassador
The Wine Club
Kigali
08.2021 - 03.2022
- Received and processed stock into inventory management system.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Conducted consumer surveys and analyzed purchasing trends.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Placed new and existing brand products in competitive retail locations.
- Developed recap reports for Monin France to communicate competition trends, product introductions and new promotions.
- Conduct trainings on how to use Monin products to different outlets and provide them with new trends
Bartender
Radisson blu hotel & convention center
Kigali
06.2016 - 07.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender & Restaurant Supervisor
Heaven restaurant & boutique hotel
Kigali
06.2015 - 06.2016
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Conducted interviews with potential new hires and made recommendations to management
- Conducted routine inventory audits
Waiter
Make it happen restaurant
Kigali
03.2013 - 05.2015
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
Education
Hospitality Management
Cornell University
12.2020
Skills
- Food and Beverage Service
- Sales Operations
- Service Training
- Working knowledge of excel
- Drink preparation abilities
Certification
- Certified bartender, Fling bar services - 2016
- Certified sommelier, WSET level 2 - 2021
- Introduction to food & beverage, Vatel: hotel & tourism business school - 2019
- HACCAP Training - 2016
Timeline
Brand & Sales Manager
The Wine Club
03.2022 - Current
Monin Brand Ambassador
The Wine Club
08.2021 - 03.2022
Bartender
Radisson blu hotel & convention center
06.2016 - 07.2021
Bartender & Restaurant Supervisor
Heaven restaurant & boutique hotel
06.2015 - 06.2016
Waiter
Make it happen restaurant
03.2013 - 05.2015
Hospitality Management
Cornell University
Similar Profiles
Richard JeffersonRichard Jefferson
Co-Founder and Delivery Manager at JuiceBox Natural Wine ClubCo-Founder and Delivery Manager at JuiceBox Natural Wine Club
Samantha FuentesSamantha Fuentes
Line Cook at Heist Restaurant & Wine ClubLine Cook at Heist Restaurant & Wine Club
Kan QiuKan Qiu
Sales and Marketing Manager at 604 Wine ClubSales and Marketing Manager at 604 Wine Club