Summary
Work History
Education
Skills
Languages
Communication Skills
Customerservice
Timeline
Generic
Cynthia Isimbi  Rwagasana

Cynthia Isimbi Rwagasana

Kigali

Summary

Enthusiastic tourism and hotel management graduate with a strong background in interpretation and food and beverage services. Skilled in providing exceptional guest experiences through effective communication in multiple languages, facilitating cultural understanding and enhancing customer satisfaction. Experienced in managing F&B operations, ensuring high-quality service and operational efficiency. Passionate about the tourism industry and committed to promoting cultural exchange and memorable experiences for guests. Eager to apply a unique blend of hospitality knowledge and language skills in a dynamic role within the tourism sector.

Work History

Interpreter

Language Line Solutions
09.2023
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.

F&B operation

Radisson blu
08.2022 - 09.2022

Exceptional in providing attentive service, managing orders, and ensuring customer satisfaction. Skilled in menu knowledge and upselling, with a strong ability to communicate effectively with diverse clientele. Committed to creating a welcoming atmosphere and enhancing the dining experience.

Education

Tourism and hotel management -

Near East university
06.2023

High school degree (HEL) - undefined

Kigali Christian school
11.2018

Skills

  • Communication Skills
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Computer skills
  • Leadership
  • Time Management
  • Fast Learner
  • Effective Time Management
  • Teamwork
  • Ability to Multitask
  • Adaptability
  • Expert

Languages

Expert

Communication Skills

Expert

Customerservice

Expert

Timeline

Interpreter

Language Line Solutions
09.2023

F&B operation

Radisson blu
08.2022 - 09.2022

High school degree (HEL) - undefined

Kigali Christian school

Tourism and hotel management -

Near East university
Cynthia Isimbi Rwagasana