Summary
Overview
Work History
Skills
Languages
References
Miscellaneous - Drivinglicense
Timeline
Generic

Cyusa Ingrid Rukeramihigo

Kigali

Summary

Dynamic and results-driven Senior Sales Executive with a strong background in the logistics, transport, and supply chain industry. With over 3 years of experience, consistently driving revenue growth, building strategic client relationships, and leading high-performance sales teams. Expertise lies in identifying market opportunities, negotiating complex contracts, and delivering tailored logistics solutions that meet client needs. Possesses deep knowledge of industry trends, competitive analysis, and market intelligence, allowing for staying ahead of the curve. Additionally excels in managing key accounts and driving customer satisfaction. Skills in CRM systems, sales forecasting, and cross-functional collaboration enable delivering innovative solutions that optimize operational efficiency.

Overview

4
4
years of professional experience

Work History

Senior sales executive

Africa Global Logistics Rwanda ltd
08.2024 - Current
  • Conducting
  • Market research, by identifying the potential customers, market trends, Opportunities expectations
  • Sales strategy development, ensuring that we perfectly positioned to develop and customise solutions that will respond to the market needs and meet the market’s expectations
  • Manage Sales representatives, ensuring that all the sales representatives understand the company’s mission, vision and are well equipped to execute to the expected level
  • Prospect customer and service segmentation, filtering and approaching our prospect customer portfolio, analysing the needs and expectations and customising service-based solution to each individual
  • Negotiation, engaging in business negotiation and ensuring that we have the most suitable service package at the most competitive price
  • Provide training and guidance to sales representative, ensure that sales representatives are equipped with the right skills and understanding that will enable them to represent the company to the market
  • Capacity building and energy synchronisation, ensuring that every member of the team is duly respected and valued within the organisation
  • Cross functional collaboration, inter-departmental support and assistance to ensure that everyone complies with the client’s and company’s expectation

Sales executive

Africa Global Logistics Rwanda ltd
05.2022 - 02.2024
  • Successfully conducted
  • Industry networking, representing the company in stake holder events and summits
  • Conflict settling and reconciliation, ensuring that we resolve any dispute both internally and externally to have a conducive operating environment and maintain a good reputation
  • Performance reviewal, constantly monitoring our performance versus the expectations of the client to ensure that we deliver up to the customer’s expectations
  • Product marriage, understanding more about the different customer approach and need identification
  • Data analysis and reporting on the market situations and trends
  • Regulatory knowledge on the customs and all the other related procedures

Sales officer

Africa Global Logistics Rwanda ltd
09.2021 - 05.2022
  • Successfully conducted
  • Harmonization on the effective usage of the company’s CRM tools
  • Organizational knowledge and understanding on the vision, mission and ethics
  • Sales and lead generation, identifying potential customers who are in need of our tailored services

Assistant to the supply chain officer

Safari Centre
01.2021 - 09.2021
  • Successfully conducted
  • Monitoring and controlling the company’s raw materials, ensuring we have enough stock to maintain the required production levels
  • Logistics coordination, ensuring we have an effective distribution network that maximises market coverage
  • Collaboration with other departments to ensure the weekly targets are realistic and achievable

Skills

  • Sales development
  • Negotiation expertise
  • Relationship selling
  • Sales presentations
  • Sales forecasting
  • Team development
  • Lead prospecting
  • Client relationship management

Languages

Kinyarwanda
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Swahili
Elementary (A2)

References

  • Muhire Jean Paul, Safari Centre, +250 728 885 184, jmuhire@supa.rw
  • Bucyana Murekezi, AGL Rwanda, +250 788 305 879, bucyana.murekezi@aglgroup.com

Miscellaneous - Drivinglicense

Category B

Timeline

Senior sales executive

Africa Global Logistics Rwanda ltd
08.2024 - Current

Sales executive

Africa Global Logistics Rwanda ltd
05.2022 - 02.2024

Sales officer

Africa Global Logistics Rwanda ltd
09.2021 - 05.2022

Assistant to the supply chain officer

Safari Centre
01.2021 - 09.2021

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Cyusa Ingrid Rukeramihigo