Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dan Mugisha

Data Engineer
Kigali, Rwanda

Summary

Experienced in data engineering and expertise in SQL, Python, and dbt. Proven experience in building data pipelines, conducting exploratory data analysis, and driving data-driven decision-making through robust data transformation and modeling. Skilled in creating scalable data architectures, developing advanced analytical solutions, and ensuring data quality and consistency across projects.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Data Engineer

Bbboxx Africa Management
Kigali
04.2023 - Current
  • Developed and optimized ETL processes using Apache Airflow, ensuring the efficient integration and transformation of large data sets
  • Built analytical models in dbt to support insights and reporting, improving data-driven decision-making across teams
  • Adapted databases to incorporate new features in response to evolving business needs
  • Conducted data quality assessments, identifying trends and anomalies to guide business strategies and improve data reliability
  • Collaborated with data analysts and business units to define KPIs, create dashboards, and provide actionable insights based on analytics

Data Entry Specialist

Grand Canyon University
Phoenix
11.2019 - 04.2021
  • Assisted staff in updating organizational and business accounts, ensuring accurate records across source systems, which led to a 15% improvement in data quality over six months.
  • Updated organization accounts' websites, physical addresses, and other key information in source systems, reducing outdated or inaccurate entries by 20%, ensuring reliable data for effective business communications.
  • Minimized errors through careful verification and classification of data, resulting in a 20% reduction in data entry errors and significantly boosting data accuracy.

Technical Support Technician

Grand Canyon University
Phoenix
11.2018 - 09.2019
  • Communicated clearly by asking informed questions and actively listening, providing targeted support for technical issues and achieving a 90% satisfaction rate in customer feedback.
  • Guided users through step-by-step solutions by following pre-determined scripts and troubleshooting procedures, resulting in 85% first-call resolution on support tickets.
  • Maintained 100 to 300 detailed records daily of support activities and resolutions, ensuring a comprehensive database of technical issues and solutions, which improved support team efficiency by 20% through easy reference and analysis.

Data Entry Specialist

College Of Doctoral Studies
Phoenix
12.2016 - 08.2018
  • Helped the College of Doctoral studies execute administrative processes to support doctoral learners and faculty
  • Improved data entry accuracy by 70% to 90% through quality control checks such as reviewing data and making the essential corrections
  • Maintained database with current and accurate information by carefully reviewing and adjusting completed work

Education

Bachelor of Science - Computer Science with Emphasis in Big Data Analytics Data Science

Grand Canyon University
04.2021

Skills

  • Microsoft SQL server
  • PostgreSQL
  • Python
  • R
  • MySQL
  • Microsoft Excel
  • Apache Airflow
  • Data build tool(dbt)

Certification

  • ICT training Bootcamp Certificate, Carnegie Mellon University Africa, Kigali, Rwanda
  • Google Data Analytics Certificate, Google

Timeline

Data Engineer

Bbboxx Africa Management
04.2023 - Current

Data Entry Specialist

Grand Canyon University
11.2019 - 04.2021

Technical Support Technician

Grand Canyon University
11.2018 - 09.2019

Data Entry Specialist

College Of Doctoral Studies
12.2016 - 08.2018

Bachelor of Science - Computer Science with Emphasis in Big Data Analytics Data Science

Grand Canyon University

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Dan MugishaData Engineer