Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
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Daniel Mugisha

Daniel Mugisha

Kigali

Summary

Dynamic leader with a proven track record at Kiziba Pub, enhancing team productivity through effective project management and conflict resolution. Skilled in public speaking and relationship building, I successfully streamlined operations and elevated service delivery standards, fostering a collaborative environment that motivated teams and improved customer satisfaction.

Overview

3
3
years of professional experience

Work History

Leader

volunteer
Kigali
10.2022 - Current
  • Facilitated interdepartmental communication to resolve issues promptly and enhance project execution.
  • Developed and maintained departmental schedules for meetings and events.
  • Organized training sessions to elevate team skills and promote knowledge sharing.
  • Oversaw daily operations by scheduling tasks and assigning duties effectively.

Manager

Janvier Tuyisunge
Kigali
09.2024 - 02.2025
  • Streamlined daily operations to enhance team productivity and efficiency.
  • Facilitated team meetings to clarify goals and expectations effectively.
  • Created training materials to support onboarding of new employees.
  • Established inventory management practices to ensure optimal stock levels.
  • Addressed customer inquiries and concerns promptly to improve satisfaction.
  • Monitored workflow processes to identify opportunities for enhancement.
  • Collaborated with cross-functional teams to elevate service delivery standards.
  • Enforced high customer service standards and resolved issues to maintain quality.

Education

High School Diploma -

Ecole Secondaire Technique De Gisenyi(ESTG)
Rwanda
09-2024

Skills

  • Project management
  • Customer relationship management
  • Debate Skills
  • Public Speaking
  • Leadership skills
  • Effective communication
  • Conflict resolution
  • Time management
  • Influencing others
  • Visionary thinking
  • Motivating teams
  • Relationship building
  • Team building
  • Public speaking
  • Verbal and written communication
  • Complex Problem-solving
  • Decision-making
  • [Software] experience

Affiliations

  • I balance working, studying, leading and contributing to my community.

Accomplishments

  • Leadership certificate
  • Debate and public speaking certificate
  • Best Leadership Certificate

Languages

Kinyarwanda
First Language
English
Proficient (C2)
C2
French
Beginner
A1

Websites

References

References available upon request.

Timeline

Manager

Janvier Tuyisunge
09.2024 - 02.2025

Leader

volunteer
10.2022 - Current

High School Diploma -

Ecole Secondaire Technique De Gisenyi(ESTG)

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Daniel Mugisha