DEBORAH ISSAH
Accra
Summary
Driven and resourceful administrative professional with 3+ years of experience assisting with the work of high-achieving executives. Aspiring to further expertise in International Business and diplomacy through graduate studies, her ambition is to contribute innovatively to global business strategies and diplomatic relations, leveraging her cross-cultural leadership skills and comprehensive understanding of international operations gained over the years.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant to the President & CEO
THE WHITAKER GROUP
10.2023 - Current
- Enhancing executive efficiency by managing and prioritizing President's daily schedule, appointments, and travel arrangements.
- Streamlining office operations for increased productivity, implementing new procedures and organizational systems.
- Managing international travel arrangements and logistics, leveraging global travel experience
- Coordinating projects by capturing timelines and strategies and delivering progress updates
Operations Manager
THE WHITAKER GROUP
10.2023 - Current
- Led opening of new office in Dubai, United Arab Emirates
- Improving operational efficiency by streamlining processes and implementing cost-saving measures.
- Reducing turnaround time for project completion through effective resource allocation and team management.
- Taking inventory and ordering office supplies as needed
- Assisting with onboarding processes
Operations Analyst & Personal Assistant to the CEO
THE WHITAKER GROUP
10.2022 - 10.2023
- Managed executive schedules, correspondence, and personal affairs, significantly improving organizational efficiency
- Optimized operational efficiency by analyzing and streamlining processes.
- Assisted in business development and branding projects, driving strategic outcomes through meticulous research and analysis
- Managed a high-volume travel schedule including organizing travel logistics and itineraries
- Database & Email Management
Partnership Co-coordinator, Dominion TV Partners Program
DOMINION TELEVISION
10.2022 - 12.2022
- Maintained accurate records of sponsorship activity, including sales leads, contact information, and other pertinent details
- Worked with sales & marketing, production, and digital social media teams to develop campaigns that promote partnership
- Developed relationships with existing partners to ensure ongoing support for campaigns and initiatives
- Coordinated events such as volunteer talent exhibition (Emerging Leaders Programme) to increase awareness and unearth young and artistic talents.
Accounts Assistant
CENTRE FOR HEALTH AND REJUVENATION
12.2020 - 02.2022
- Processed company receipts, sales invoices and payments from customers and suppliers
- Managed accounts receivable and payable, ensuring accuracy and efficiency in financial operations
- Performed administrative tasks to support strategic initiatives
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Administrative Intern
OFFICE OF ARCHBISHOP NICHOLAS DUNCAN-WILLIAMS
10.2020 - 12.2020
- Hospitality and logistical arrangements for guests of Archbishop
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
Receptionist / Data Entry Clerk
ACTION CHAPEL INT. CORPORATE OFFICE
02.2020 - 10.2020
- Streamlined guest coordination and data management processes
- Received and directed calls to the appropriate offices
- Dispatched internal documents to staff
- Database management
- Keeping and updating members' financial information; tithes and offerings.
Human Resource Intern
PARLIAMENT OF GHANA
06.2019 - 08.2019
- Disseminated documents to other departments
- Aided in preparation of per diem, medical and other allowances for staff
- Organized and maintained employee documentation and information.
Education
Bachelor of Science - Business Administration (Accounting Major)
UNIVERSITY OF GHANA
Accra, Ghana09.2022
Exchange Programme - Business Administration
KOÇ UNIVERSITY
Istanbul, Turkey07.2021
Diploma - Network Engineering & CCTV Basics
SOUL FOOD ICT COLLEGE
Accra, Ghana03.2019
West Africa Senior High School Certificate-WASSCE - Business Major
ABURI GIRLS' SHS
Aburi, Ghana05.2018
Skills
- Project Management & Strategic Planning
- Team Leadership & Cross-Cultural Communication
- Financial Operations
- International Travel & Cultural Adaptability
- Time Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Database Management (Hubspot, Sharepoint)
- Travel Planning
Certification
- SharePoint Training
- ALX Training
- Interactive dashboard & Advanced Excel
- ACCA Level 2
Honors And Achievements
- Campus President, University of Ghana Action Chapel Campus Ministry (01/01/19 - 09/01/22)
- Winner, UGBS Ghana Revenue Authority Tertiary Tax Quiz Competition (08/01/22)
- Campus Ambassador, International Model United Nations (IMUN) (07/01/21 - 06/01/22)
- 1st Runner up, Accounting Students-UG Business School Quiz Competition (03/01/21)
- Best Female Handball player: Hilla Limann Hall; Aburi Girls Handball team (12/01/15 - 06/01/19)
- Overall best Social Studies Student, Aburi Girls' Senior High School (2017-2018)
- Dining Hall Prefect, Aburi Girls' Senior High School (2017-2018)
- Senior Officer, Ghana Airforce Cadet Corps, Aburi Girls' Senior High School (2015-2018)
Timeline
Executive Assistant to the President & CEO
THE WHITAKER GROUP
10.2023 - Current
Operations Manager
THE WHITAKER GROUP
10.2023 - Current
Operations Analyst & Personal Assistant to the CEO
THE WHITAKER GROUP
10.2022 - 10.2023
Partnership Co-coordinator, Dominion TV Partners Program
DOMINION TELEVISION
10.2022 - 12.2022
Accounts Assistant
CENTRE FOR HEALTH AND REJUVENATION
12.2020 - 02.2022
Administrative Intern
OFFICE OF ARCHBISHOP NICHOLAS DUNCAN-WILLIAMS
10.2020 - 12.2020
Receptionist / Data Entry Clerk
ACTION CHAPEL INT. CORPORATE OFFICE
02.2020 - 10.2020
Human Resource Intern
PARLIAMENT OF GHANA
06.2019 - 08.2019
Bachelor of Science - Business Administration (Accounting Major)
UNIVERSITY OF GHANA
Exchange Programme - Business Administration
KOÇ UNIVERSITY
Diploma - Network Engineering & CCTV Basics
SOUL FOOD ICT COLLEGE
West Africa Senior High School Certificate-WASSCE - Business Major
ABURI GIRLS' SHS
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