Summary
Overview
Work History
Education
Skills
References
Timeline

Fabiola Dusabe

Kigali,Rwanda

Summary

Detail-oriented waitress with a proven track record in a fast-paced dining environment. Strong skills in POS system usage and effective communication, contributing to high customer satisfaction and efficient order management.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Waitress

Door mood-Organic Restaurant
Doha, Qatar
08.2024 - 09.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Took orders accurately and efficiently using restaurant POS system.
  • Served food and beverages to customers promptly and courteously.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Responded to ad hoc cleaning duties at end of shift.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Provided accurate change for cash transactions using a cash register system.
  • Communicated daily specials to customers.
  • Replenished beverages when necessary.
  • Bussed tables as needed during peak hours.
  • Organized take-out orders efficiently according to customer requests.

Waitress

Turkishrestaurant Doha
Doha, Qatar
01.2022 - 11.2023
  • Welcoming and seating guests in a friendly and professional manner.
  • Provided excellent customer service in a fast-paced dining environment.
  • Presenting menus and explaining daily specials or promotions.
  • Taking accurate food and beverage orders using POS systems or notepads.
  • Serving food and drinks promptly while ensuring correct orders.
  • Checking on guests to ensure satisfaction and addressing any issues.
  • Clearing tables and maintaining cleanliness in dining areas.
  • Processing payments, giving receipts, and returning correct change.
  • Collaborating with kitchen staff to ensure smooth service.
  • Maintaining hygiene standards and following food safety rules.
  • Upselling menu items to maximize revenue (drinks, desserts, specials).
  • Handling customer complaints politely and professionally.
  • Preparing tables (setting cutlery, napkins, condiments).

Education

Bachelor Degree - Tourism And Travel Management

University of Tourism,Technology And Business Studies , Kigali, Rwanda
01.2017 - 08.2019

Skills

  • POS system usage
  • Menu knowledge
  • Order accuracy
  • Food safety compliance

References

References available upon request.

Timeline

Waitress - Door mood-Organic Restaurant
08.2024 - 09.2025
Waitress - Turkishrestaurant Doha
01.2022 - 11.2023
University of Tourism,Technology And Business Studies - Bachelor Degree , Tourism And Travel Management
01.2017 - 08.2019
Fabiola Dusabe