Françoise Karake
Business Development
Kigali
Summary
Dynamic and results-driven professional with a background in economics and extensive experience in client relations, marketing, and project management. Proven track record in managing client relationships, leading marketing campaigns, and utilizing business analytics to drive strategic decisions. Adept at engaging stakeholders and aligning initiatives with organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Associate Client Relations
Irembo Ltd
01.2022 - Current
- Serve as the primary point of contact for clients, addressing their needs and ensuring high-quality service delivery
- Generate and qualify leads, manage the sales pipeline, and close deals
- Conduct product demonstrations and presentations, highlighting Irembo products benefits
- Provide feedback from client interactions to inform product development and marketing
- Identified potential risks to develop mitigation plans and minimize impact on project timelines.
- Trained and supported new team members, maintaining culture of collaboration.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
Account Executive & Product Manager
Limitless Agency Ltd
11.2021 - 01.2022
- Assisted in planning and managing various campaigns for multiple projects and roles at Limitless Agency
- Collaborated with internal teams, including product development, design, and marketing, to enhance the MURUGO APP's features and user experience
- Achieved or exceeded company-defined sales quotas.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Isomo Camp Fellow
Bridge2Rwanda
11.2021 - 01.2022
- Provided guidance, mentorship, and logistical assistance to participants, ensuring the overall success of the learning boot camp
- Fostered a collaborative and inclusive learning environment through group discussions and team-building exercises
Education
Bachelor of Arts - Economics
Kigali Independent University
Kigali, Rwanda03.2021
High School Diploma -
Fawe Girls' School
01.2015
Skills
- Lead Generation
- Client Relationships
- Sales Strategy
- Data Analysis
- Leadership
- Effective Communication
- Critical Thinking
- Project Management
Languages
English
Proficient
C2
French
Elementary (A2)
Kinyarwanda
Proficient
C2
References
Available upon request.
Certification
- Foundation of Consultative Selling issued by Rain Group ,Issued in August 2024
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