Gloria Rurangwa
Kigali
Summary
Dedicated and resourceful Program Assistant with a strong background in international development, seeking to leverage experience gained at Plan International to contribute effectively to development organization's programs. Adept at administrative tasks, project coordination, and fostering partnerships to drive impactful initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Assistant
Plan International Rwanda
07.2023 - Current
- Support Programme Unit Manager in establishing networking systems and disseminating relevant information.
- Coordinate appointments and manage correspondence for the Programme Unit Manager.
- Facilitate timely responses to external correspondence and ensure efficient communication within department.
- Manage procurement of necessary supplies and streamline stationary utilization.
- Arrange logistics for meetings, workshops, and conferences, including venue booking, equipment setup, and catering.
- Record meeting minutes and track follow-up actions.
- Cultivate relationships with government officials, donors, NGOs, and other stakeholders.
- Maintain master calendar to coordinate office activities and events.
- Coordinate venue logistics and provide support during workshops, seminars, and travel arrangements.
- Ensure accurate and timely filing of program documents and records.
- Prepare and compile reports for government offices, NGOs, and other organizations.
- Facilitate funds transfer and payments for partners and stakeholders.
- Contribute to procurement planning and compile quarterly reports for internal and external stakeholders.
- Support drafting of annual reports and contribute to tendering committees as needed.
- Uphold Plan International's policies on Safeguarding Children and Young People and Gender Equality and Inclusion, embedding them into daily operations and ensuring compliance with reporting requirements.
Program Intern
Plan International Rwanda
06.2022 - 06.2023
- Supported program teams with administrative tasks, including data entry, filing, memos and correspondence management.
- Assisted in the development of project documentation, including concept notes, presentations, and progress reports.
- Participated in team meetings and contributed ideas for project improvement and innovation.
- Conducted research on relevant topics to support program design and implementation.
- Assisted the Program Unit Manager in establishing networking system to share and disseminate information related to the Programme Unit.
- Supported minutes taking during Nyaruguru Programme Unit meetings as required and ensured documentation of agreed and follow up actions.
- Took active role by using the organization master calendar to make follow up on PU activities and manage PU Staff leave plans.
- Performed secretarial duties for the programme unit as and when necessary.
- Assisted the Admin, Logistics and Procurement Department by dealing with different payment processes of the Program Units and Country Office.
- Created ''Purchase Orders'' using the SAP system and supported reception of tenders and quotations.
Customer Virtual Assistant
Pearson Vue Testing Center (World-Wide E-Learning Campus)
05.2021 - 12.2021
- Worked as a ''Customer Virtual Assistant'' serving the role of exam online proctor.
- Assisted in overseeing the administration of tests and exams, ensuring the integrity of the process by preventing cheating.
- Provided support to clients before and during examination, including explaining guidelines and rules, as well as addressing any issues they encountered during exam.
Education
Bachelor's Degree -
Kigali Independent University
KigaliHigh School Diploma -
INYANGE Girls School of Sciences
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Ability to work effectively in multicultural environments
- Attention to detail and accuracy in documentation
- Experience with project coordination and administrative support in international development sector
- SAP and PMERL Systems
Certification
- 2018: Awarded Certificate for successfully completing the WEB DESIGN trainings.
- 2018: Received a certificate of appreciation for contributing in ''INYANGE GIRLS SCHOOL OF SCIENCES'' as a school prefect.
- 2018: Received a certificate of appreciation for contributing as a secretary in Peace, Unity And Reconciliation Club.
- 2022: AT-AML_Completion Certificate of Anti-terrorism.
- 2022: BSAFE Training Certificate.
- 2022: Certificated by Plan International in ''Keep children's and young people safe''.
- 2022: Harassment, Bullying and Discrimination Policy Certificate.
- 2022: Preventing Sexual Harassment, Exploitation and Abuse_Certificate_of_Completion.
- 2022: Safeguarding Essentials.
References
1. Pierre Ndikubwimana
Email: Pierre.Ndikubwimana@plan-international.org
Phone Contact: +250 788 843 385
Position: Nyaruguru Program Unit Manager
2. Sharon Kiconco
Email: Kiconco.Sharon@planinternational.org,
Phone Contact: +250 784 128 415
Position: Bugesera Program Unit Manager
3. Armel Mugenzi
Email: mugenziarmel@gmail.com or armel.mugenzi@ylabsglobal.org
Phone Contact: +250 784 328 908
Position: Associate Director of Programs
Additional Information
I am currently pursuing the Intermediate level of the Certified Public Accountant (CPA) certification through KASNEB, complementing my bachelor's degree in accounting. I am deeply committed to hard work and firmly believe in the correlation between effort and success, echoing Robert Collier's sentiment that 'Success is the sum of efforts, repeated day-in and day-out.' I am driven by a genuine enthusiasm for my work, recognizing that passion and dedication are key drivers of achievement. Furthermore, I am motivated to leverage my skills and knowledge to contribute meaningfully to the development of my homeland, Rwanda, and make a positive impact on a global scale.
Languages
Kinyarwanda
Native language
English
Proficient
C2
French
Intermediate
B1
Timeline
Program Assistant
Plan International Rwanda
07.2023 - Current
Program Intern
Plan International Rwanda
06.2022 - 06.2023
Customer Virtual Assistant
Pearson Vue Testing Center (World-Wide E-Learning Campus)
05.2021 - 12.2021
Bachelor's Degree -
Kigali Independent University
High School Diploma -
INYANGE Girls School of Sciences
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