Herbert Muhirwa Karegeya
IT
KIGALI,RWANDA
Summary
Talented professional with extensive experience in information systems planning and data analysis. Proactive and goal-oriented with top strengths in coordinating projects and solving computer, operational or team issues.
Overview
15
15
years of professional experience
Work History
SYSTEMS AND QUALITY ASSURANCE ADMNISTRATOR
AOS LTD
09.2019 - Current
- Responsible for the Data Center Systems, Performing first response configurations on unresponsive data, systems and Networking Servers
- Monitoring health statuses of hosts i.e Servers, making sure that all the Data Center systems devices are in good health performance, hence performing timely response incase of any technical incidence
- Responsible for the monitoring of the health status of all Data within the Data Center Servers both in collocation and Cloud, incase of any Server that seems to be down, or having any health issue, inform the client immediately after further analysis, and incase of any server having issues within the cloud, after analysis health checkup , do first hand troubleshoot and later report to the engineer oncall for further support on the matter
- Responsible for the health of all government websites, Servers in both Colocation and Cloud making sure that they are all up and functioning accordingly
- Provision of systems and network configuration troubleshoots from different clients hosting with the National Data Center.
SOFTWARE BUSSINESS ANALYST
COSEKE
01.2017 - 08.2019
- Responsible to followup into the quality steps through the softare development life cycle processes
- Responsible to realise and monitor if the developed software system meets the client demands, looking into the functionality, quality requirements and design of the system
- Responsible to make sure that developed software packages are user friendly to meet the client detail and also to be able to work on the applied platforms
- Responsible to make sure that all developed products ranging from structured designed websites, databases are well noticed on the company’s profile for better market sale towards the outside society
- Responsible for planning and monitoring of the developed software and database systems
- Responsible to define the business requirements and report back to the appropriate stakeholders
- Responsible in creating a detailed business analysis, outlining problems, opportunities and solutions for the business.
IT SYSTEMS ANALYST
TheClick Rwanda
01.2016 - 12.2017
- Responsible in the development of quality websites on different platforms through HTML and PHP
- Responsible in updating and maintenance of the developed websites platforms
- Responsible for installing, supporting and maintaining servers or other computer systems
- Verify that peripherals are working properly
- Installing and configuring computer networks and systems
- Update the system as soon as new version of OS and application software comes out
- Implement policies for the use of the computer system and network
- Setup security policies for the users through firewalls and intrusion detection systems
- Create a backup and recovery policy
- Set up user administration .i.e setup and maintaining accounts
- Providing network administration and support
- Identifying and solving any problems that arise with computer networks and systems.
ICT OFFICER
NATIONAL YOUTH COUNCIL
01.2013 - 12.2015
- Develop and update IT processes and procedures and ensure they are properly documented
- Act as the principle administrator and ensure maintenance of the organization systems, including general computer software installations, license management, server setup and management, database administration, network printers, deployment of equipment, management of inventories, disaster recovery and periodic security vulnerability assessments
- Manage overall technology infrastructure for the organization including planning, implementation of software applications and hardware infrastructure
- Provide user trainings for common users of the applications and the use of the system
- Support the procurement process for IT equipment and services.
IT TECHNICIAN (BDC)
RWANDA DEVELOPMENT BOARD (RDB)
02.2010 - 12.2012
- Installing and configuring hardware and software components to ensure usability
- Troubleshooting hardware and software issues
- Upgrading the entire system to enable compatible software on all computers
- Installing and upgrading anti-virus software to ensure security at the user level
- Providing support to all users and being the first point of contact for error reporting
- Conducting daily backup operations
- Repairing or replacing damaged hardware
- Establishing good relationship with all departments and colleagues.
Education
Bachelor of Science - Computer Science
Makerere University
Kampala -Uganda01.2010
Skills
- Troubleshooting skills
- Troubleshooting abilities
- IT Asset Management
- Reporting skills
Languages
English
French
Kinyarwanda
Swahili
Complimentarytraining
- Complete training in the use of Elastic Stack Kibana that provisions the monitoring Servers and applications health status.
- Complete training in the use of Zabbix as tool in identifying Health status of Zimbra Servers either they are up or down, identifying the health status of the Data center network devices, security appliances , i.e firewalls, switches etc.
- Computer training in Microsoft Excel, Microsoft Word, Microsoft power point, Sql and Oracle, Microsoft Access and E-views
- Internship training by the Ministry of Finance planning and Economic Development (Networks department) in 2007-2008
- Post of being the team leader in Project Design Management within the department of Computer Science in 2008-2009
- Evangelical training by ‘Amen Commission and Community care Missions'
Certificatesobtained
- Certificate of completion in Zimbra Messaging Server
- Certificate of completion in Apache HTTP
- Certificate in Linux systems Administration
- Certifified AWS Solutions Architect Administrator
- Certifified Kubernetes Administrator
- Certified Comptia A+ Administrator
- Comptia Server+ Administration
- Certificate of merit for having successfully organized MUK ’08 Students Expo.
- Certificate of appreciation for having successfully organized and supervised Makerere University Students Union election.
- Certificate of good leadership training.
Identification
Herbert Muhirwa, Karegeya, Male, Kicukiro District, Niboye sector, Christian, Rwandese, +250-782882039, muhirwaher@gmail.com, herbert.muhirwa@aos.rw
References
- Mrs. Rita Kamanzi, Chief Human Resources Administrator AOS Ltd, 0788302876
- Mr.Kayihura Brice, Director – IT Infrastructure - National bank of Rwanda, 0788318892
- Mr. Muganzi Hans Mark, Head of Corporation - I&M Bank Plc Kigali Rwanda, 0785819966
Hobbies and Interests
Like learning new skills, using computers, sports, traveling and music
Disclaimer
07/24/24, Herbert Muhirwa Karegeya
Timeline
SYSTEMS AND QUALITY ASSURANCE ADMNISTRATOR
AOS LTD
09.2019 - Current
SOFTWARE BUSSINESS ANALYST
COSEKE
01.2017 - 08.2019
IT SYSTEMS ANALYST
TheClick Rwanda
01.2016 - 12.2017
ICT OFFICER
NATIONAL YOUTH COUNCIL
01.2013 - 12.2015
IT TECHNICIAN (BDC)
RWANDA DEVELOPMENT BOARD (RDB)
02.2010 - 12.2012
Bachelor of Science - Computer Science
Makerere University
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