Hitimana Jean Bosco
Kigali,Rwanda
Summary
Customer-orientated, strategic-thinking sales professional with over 5 years of experience in facilitating relationships, developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Tactical team builder seeking to leverage background into sales/marketing and credit associates role with dynamic organisation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Sales manager
Market force technology rwanda
Kigali , Rwanda
2022.07 - 2023.06
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Generated company growth through market expansion and sales.
- Analysed sales to identify top-performing products.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Created and directed sales team training and development programmes.
- Achieved exceptional client satisfaction feedback and ratings.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Collected customer and market feedback and reported information to company leadership.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Drove change and constructively challenged established processes to identify improvement opportunities.
- Identified and qualified new sales prospects to continually meet targets.
- Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
- Produced regular reports with in-depth detail of sales performance.
- Credit correction and new credit customer approve
- Increased year-on-year sales by 30%, implementing strategic business growth and retention initiatives.
Sales representative
Marketforce Technology rwanda
Kigali, Rwanda
2022.03 - 2022.07
- Used consultative sales approach to understand and meet customer needs.
- Resolved customer concerns promptly to maintain satisfaction.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Maximized business potential by providing excellent customer service and ensuring 15% client retention.
Sales manager
Wasoko
Kigali , Rwanda
2018.08 - 2021.05
- Generated company growth through market expansion and sales.
- Analysed sales to identify top-performing products.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Hired and trained dedicated and high-achieving sales teams.
- Created and directed sales team training and development programmes.
- Achieved exceptional client satisfaction feedback and ratings.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Increased year-on-year sales by 80%, implementing strategic business growth and retention initiatives.
- Collected customer and market feedback and reported information to company leadership.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Set highest personal performance standards for self.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
Sales representative
Unilever rwanda
Kigali /muhanga, Rwanda
2017.01 - 2018.02
- Used consultative sales approach to understand and meet customer needs.
- Resolved customer concerns promptly to maintain satisfaction.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Built lasting relationships with clients through customer service interactions.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Contacted satisfied customers to offer additional services.
- Maximised business potential by providing excellent customer service and ensuring 70% client retention.
Product promoter
Legacy brand experience
Kigali, Rwanda
2013.09 - 2016.01
- Followed internal telephone etiquette while interacting with customers.
- Identified, researched and prepared presentations to target different audiences.
- Maintained customer engagement during entire buying process
- To increase product Visibility in shop to 60% of customer work place
Education
Scottish Qualifications Certificate - English GeneralTraining
British Council
Kigali rwanda 2023.06 - 2023.07
Scottish Qualifications Certificate - Cutsomer Service
Alson University
Kigali 2022.07 - 2022.10
Scottish Qualifications Certificate - Defensive-essantial principal and Practices
Alson University
Kigali 2022.08 - 2022.10
Qualifications Certificate - Mechanic
Horizon Technical School
Kigali rwanda 2017.01 - 2018.01
A-Levels - Computer Science
Esapag Gitwe
Rwanda south province 2012.01 - 2014.01
Skills
- Safety protocols
- Loading and unloading assistance
- Daily pick-up records
- Accurate fare collection
- Roadworthiness assessment
- Vehicle defect reporting
- Time management
Languages
Kinyarwanda
Native
English
Advanced
French
Intermediate
Swahili
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Scottish Qualifications Certificate - English GeneralTraining
British Council
2023.06 - 2023.07
Scottish Qualifications Certificate - Defensive-essantial principal and Practices
Alson University
2022.08 - 2022.10
Sales manager
Market force technology rwanda
2022.07 - 2023.06
Scottish Qualifications Certificate - Cutsomer Service
Alson University
2022.07 - 2022.10
Sales representative
Marketforce Technology rwanda
2022.03 - 2022.07
Sales manager
Wasoko
2018.08 - 2021.05
Sales representative
Unilever rwanda
2017.01 - 2018.02
Qualifications Certificate - Mechanic
Horizon Technical School
2017.01 - 2018.01
Product promoter
Legacy brand experience
2013.09 - 2016.01
A-Levels - Computer Science
Esapag Gitwe
2012.01 - 2014.01