Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Open To Work

Igabe Mutsinzi Aline

Kigali,01

Summary

Dynamic professional with a proven track record at RWERU Women Economic Empowerment Initiative, excelling in administrative support and communication. Adept at leveraging strong organizational skills and computer literacy to enhance operational efficiency. Recognized for fostering positive client relationships and driving successful marketing initiatives.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Customer Service Representative

Life chiropractic center
Kigali , Kigali
01.2024 - 01.2026
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Administrative Assistant to the Executive Director

RWERU WOMEN ECONOMIC EMPOWERMENT INNITIATIVE
Kigali , Kigali
08.2020 - 01.2024
  • Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.
  • Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
  • Took accurate minutes of meetings by using recording tools, reading meeting agendas, and typing up minutes after meeting.
  • Managed communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

Marketing Assistant

AJP Company Ltd
Kigali, Kigali
11.2019 - 03.2020
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.

Teacher's Assistant

MINEDUC
Kigali , Kigali
01.2018 - 01.2019
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Maintained safety and security by overseeing students in recess environments.

Education

Associate of Science - Education

University of Rwanda
Kigali , Kigali
11.2017 - 11.2019

Skills

Interpersonal skills

Communication skills

Computer literacy

Administrative skills

Organization skills

Customer support

Languages

Kinyarwanda
Native language
English
Advanced (C1)
C1
French
Beginner (A1)
A1

Timeline

Customer Service Representative

Life chiropractic center
01.2024 - 01.2026

Administrative Assistant to the Executive Director

RWERU WOMEN ECONOMIC EMPOWERMENT INNITIATIVE
08.2020 - 01.2024

Marketing Assistant

AJP Company Ltd
11.2019 - 03.2020

Teacher's Assistant

MINEDUC
01.2018 - 01.2019

Associate of Science - Education

University of Rwanda
11.2017 - 11.2019
Igabe Mutsinzi Aline