JEAN CLAUDE KABAYIZA
Kigali
Summary
Result-driven and seasoned Senior Systems Engineer with over 15 years of hands-on experience in the IT field. Adept at leading and managing cross-functional teams, demonstrating strong leadership skills in high-pressure environments. Proven expertise in planning and budgeting, ensuring cost-effective IT solutions without compromising quality.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Datacenter Administrator
Bank of Kigali PLC
Kigali
07.2021 - Current
- Experienced and detail-oriented System Engineer specializing in the management and optimization of large-scale IT infrastructures, overseeing more than 900 servers on both Primary and second Datacenter.
- Led full lifecycle execution of enterprise-scale datacenter migration projects for primary and secondary facilities, ensuring seamless infrastructure transitions while maintaining operational continuity.
- Ensuring the reliability, security, and performance of server environments
- Proven expertise in server administration, troubleshooting, and implementing robust solutions to meet organizational objectives
- Seeking a challenging role to leverage technical proficiency and contribute to the seamless operation of extensive server architectures
- Successfully managed and maintained a diverse array of servers, exceeding 900 units
- Implemented best practices for server security, scalability, and optimal performance
- Proven track record of optimizing server environments to ensure high availability and reliability
- Conducted regular assessments to identify areas for improvement and implemented strategic enhancements
- Rapidly identified and resolved complex system issues to minimize downtime and enhance overall efficiency
- Creating VM guest Template for Server provisioning
- Provisioning Infrastructure as Code and CI/CD pipelines.
- Regular Monitoring of Servers and storage resources Utilization.
- Coordinated project timelines, resources, and deliverables to ensure successful implementation
- Implemented and maintained robust security measures to safeguard servers and data
- Conducted regular security audits and implemented proactive measures to mitigate potential risks
System Administrator
AB Bank Rwanda PLC
Kigali
08.2020 - 06.2021
- Maintained a diverse server environment encompassing 60+ systems, including Windows, Unix, and Linux, to ensure uptime exceeding 99.9%
- Evaluated, monitored, and improved IT infrastructure, emphasizing availability, reliability, scalability, security, data confidentiality, and system integrity
- Oversaw corporate and virtual servers both on-site and off-site, collaborating with system analysts and engineers to provide expert guidance for the Data Center
- Monitored hardware and software for optimal data accuracy and managed the inventory of equipment in the Distributed Systems Data Centre
- Managing application patches, conducting daily and weekly on-site and off-site backups for critical servers, and maintaining Git workflows for version control
- Established and maintained automated CI/CD pipelines for code deployment using Jenkins
- Implemented Docker for Chatbot and Call Center infrastructures, orchestrating Docker container clusters using Kubernetes and Docker Swarm
- Acted as the escalation point for troubleshooting advanced network/system issues, consistently achieving 100% issue-resolution scores by delivering excellent service to internal and external customers
- Conducted training sessions for employees across multiple departments on network operations, covering log-in procedures, network management software, permissions, printing issues, security, and the use of software and Microsoft Office 365 products
- Performed daily health checks on servers using Nagios and Syslog
- Developed and managed the infrastructure for the bank's chatbot
Head of ICT Department/ Assistant Lecturer
RP-IPRC HUYE
Huye
10.2012 - 08.2020
- Provide visionary leadership for the ICT department, aligning strategies with the overall goals of the institution
- Oversee day-to-day operations, budgeting, and resource allocation within the department
- Foster a collaborative and positive work environment among faculty and staff
- Lead the development, review, and enhancement of the ICT curriculum to meet industry standards and academic excellence
- Integrate emerging technologies and methodologies into the curriculum to ensure relevance
- Develop and implement strategic plans for the department in alignment with the institution's overall strategic goals
- Monitor and assess the effectiveness of strategic initiatives
Vice Chair Person of Tender committee
RP-IPRC HUYE
Huye
10.2012 - 05.2015
- Participate in the review and evaluation of tender submissions, assessing compliance with specified requirements
- Collaborate with committee members to ensure a thorough and unbiased evaluation process
- Assist the Chairperson in providing leadership to the Tender Committee, ensuring adherence to organizational policies and legal regulations
- Act as the primary point of contact in the absence of the Chairperson
Network-System Administrator
Former University of Rwanda
Huye
10.2010 - 09.2012
- Organize, install, and support a university's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems
- Evaluate and optimize network or system performance
- Add users to a network and assign and update security permissions on the network
- Train users in the proper use of hardware and software
- Interpret and solve problems when a user or an automated monitoring system alerts them that a problem exists
Education
Bachelor of Science - Information Technology
National University of Rwanda
HUYE, RWANDAAdvanced Diploma - Information Technology
Tumba College
North, RwandaHigh School Diploma - Electric Information
ETI SAVE
HUYE, RwandaSkills
- IT Infrastructure Management
- Switching/Routing/DHCP/DNS/VPN
- Cloud Infrastructure (AWS,GCP,Azure/OCI)
- CI/CD Pipeline Setup and Management
- Provisioning Infrastructure as Code (IaC)
- Database Administration
- Linux & Windows Server Administration
- Server/VMWARE/Hyper-V/Active Directory/TCP-IP
- Network troubleshooting
- Backup management
- Infrastructure upgrading
- Network security
- Virtualization technologies
- NetAPP Storage
- Veeam Backup and Replication
- Datacenter migration
Certification
- Oracle Cloud Infrastructure (OCI) Architect Professional
- Oracle Cloud Operations Associate
- Certified Data Protection Officer (CDPO)
- Microsoft Certified Solutions Associate (MCSA)
- Microsoft Certified Professional (MCP)
- Cisco Certified Network Associate (CCNA)
- Office 365 SharePoint
- Redhat Certified System Administration(RHCSA)
References
- Louis Rwandekwe, Head of Information System Risk, Bank of Kigali, 0788414338
- Materne NTIHEMUKA, Head of ICT Department, BDF, 0788642876
- HABINSHUTI Jean Claude, Senior Datacenter Manager, Bank of Kigali, 0788538592
Languages
- English, Advanced
- French, Advanced
- Kinyarwanda, Native
Accomplishments
- Designed and implemented a Python-based resource utilization monitoring system that extracts server performance metrics from Zabbix, generating daily consolidated reports to provide actionable insights for cross-functional teams.
- Fully participated in migration project of PDC and DR datacenter.
- Deployed Redhat Satellite and WSUS to automate servers patching process.
- Deployed PAM360 Manage engine for privileged Access Management.
Timeline
Senior Datacenter Administrator
Bank of Kigali PLC
07.2021 - Current
System Administrator
AB Bank Rwanda PLC
08.2020 - 06.2021
Head of ICT Department/ Assistant Lecturer
RP-IPRC HUYE
10.2012 - 08.2020
Vice Chair Person of Tender committee
RP-IPRC HUYE
10.2012 - 05.2015
Network-System Administrator
Former University of Rwanda
10.2010 - 09.2012
Bachelor of Science - Information Technology
National University of Rwanda
Advanced Diploma - Information Technology
Tumba College
High School Diploma - Electric Information
ETI SAVE
Similar Profiles
JAMES NTABYERAJAMES NTABYERA
Branch Business Manager at Bank of Kigali PlcBranch Business Manager at Bank of Kigali Plc
FRED RUTABAYIROFRED RUTABAYIRO
Branch Back Office Officer at Bank of Kigali PlcBranch Back Office Officer at Bank of Kigali Plc
Jean Paul UZABAKIRIHOJean Paul UZABAKIRIHO
Disbursement Officer at Bank of Kigali PlcDisbursement Officer at Bank of Kigali Plc