Jean Claude NIYONSHUTI
Gisagara,01
Summary
Experienced technology professional with expertise in software development, system administration, and technical support. Proven ability to optimize performance and manage projects effectively while collaborating with diverse teams. Strong analytical and problem-solving skills drive high-impact solutions in fast-paced environments. Committed to continuous learning and enhancing customer satisfaction through exceptional service delivery.
Overview
7
7
years of professional experience
Work History
Teacher in Science
Nyagatare district
Eastern province - Nyagatare, Rwanda
09.2022 - Current
- Developed engaging lesson plans for diverse social science topics.
- Facilitated classroom discussions to enhance critical thinking skills.
- Implemented educational technology to support interactive learning experiences.
- Coordinated field trips to enrich students' understanding of historical contexts.
- Collaborated with colleagues to design interdisciplinary projects and activities.
- Assessed student performance through regular quizzes and assignments.
- Mentored new teachers on effective classroom management techniques.
- Participated in community outreach programs to promote civic engagement among students.
- Attended professional development workshops focused on teaching strategies for social science courses.
- Provided feedback on student assignments to improve understanding of key concepts.
- Communicated regularly with parents regarding student performance and academic goals set forth throughout the school year.
- Created visual aids such as maps, graphs and charts to help explain concepts within the Social Science curriculum.
- Encouraged critical thinking skills through problem-solving activities related to Social Science topics.
- Actively monitored student behavior during class time and intervened when necessary in order maintain an optimal learning environment.
- Developed assessment tools for evaluating student mastery of core concepts within the social science curriculum.
- Conducted assessments of student learning to measure progress and inform instruction.
- Facilitated group projects that enabled students to work together towards a common goal while exploring a relevant Social Science topic.
- Collaborated with other teachers to develop interdisciplinary projects that integrated Social Science content into other subject areas.
- Utilized best practices from educational research studies when creating new lesson plans or revising existing ones.
- Mentored struggling learners, offering additional support when needed so they could stay engaged with course materials.
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented diverse teaching strategies to accommodate different learning styles.
- Managed classroom behavior using positive reinforcement techniques.
Digital Champion & Business Coach
DOT Rwanda DSE Program
Kigali, Rwanda
05.2025 - 02.2026
- Facilitated workshops to enhance business skills for local entrepreneurs.
- Developed coaching materials tailored to the needs of diverse businesses.
- Conducted one-on-one coaching sessions to address specific business challenges.
- Collaborated with team members to design effective training programs.
- Assessed client progress and provided constructive feedback for improvement.
- Led group discussions to share best practices among business owners.
- Organized networking events to connect entrepreneurs with resources and support.
- Implemented strategies to promote sustainable business practices in the community.
- Analyzed data from various sources to identify market trends, customer preferences and competitive insights.
- Provided guidance on how to leverage technology in order to increase productivity.
Data Collector Enumerator
NISR
Eastern province - Nyagatare, Rwanda
08.2022 - 09.2022
- Conducted surveys to gather data from various demographics across regions.
- Recorded responses accurately using electronic data collection tools.
- Verified data integrity through thorough review and cross-checking methods.
- Collaborated with team members to ensure consistent data collection practices.
- Assisted in training new enumerators on survey techniques and protocols.
- Managed field operations to maintain schedule and adherence to guidelines.
- Engaged with community members to facilitate smooth survey processes.
- Reported findings and observations to supervisors for analysis and review.
- Ensured that all collected data was stored securely according to established protocols.
- Participated in focus groups discussions aimed at understanding customer needs and wants.
- Prepared reports summarizing survey findings and presented them to stakeholders.
- Evaluated existing procedures for collecting data and made recommendations for improvement.
- Traveled throughout assigned geographical areas to conduct face-to-face interviews with respondents.
Customer Service Officer
Kibayi Health Center
Southern province - Gisagara District , Rwanda
04.2020 - 11.2020
- Streamlined appointment scheduling and inquiries, enhancing patient support experience.
- Managed patient records through electronic health record systems, ensuring accuracy and efficiency.
- Resolved patient complaints with empathy and professionalism to maintain trust.
- Educated patients on health center services and procedures to promote informed decisions.
- Maintained cleanliness and organization of waiting areas for optimal patient comfort.
- Responded promptly to incoming calls, addressing concerns or redirecting as necessary.
- Trained new staff on customer service protocols to uphold operational standards.
- Handled daily operations of Customer Service Department, meeting performance targets consistently.
Data Entry Volunteer in Civil registry
Mukindo sector
Southern province - Gisagara District , Rwanda
02.2019 - 11.2019
- Ensured data reliability by maintaining accurate database entries consistently.
- Conducted audits to identify and correct data discrepancies regularly.
- Enhanced data entry efficiency through collaboration with volunteers.
- Assisted team members in streamlining data management workflows.
- Generated reports to support administrative functions effectively.
- Facilitated cross-departmental operations with timely support.
- Recorded vital statistics, including births, deaths, marriages, and divorces.
Education
Bachelor's degree - Social Sciences Education
UNIVERSITY OF RWANDA
Nyagatare Campus11-2023
A2 Level - History - Economics - Geography
E.SMAGI
Gisagara District01.2018
O'LevelStudies - General Subject
E.SMAGI
Gisagara District01.2015
Skills
- Microsoft Office Suite
- Data analysis and management
- Statistical software proficiency
- Programming languages: R and Python
- Data visualization tools
- Communication and interpersonal skills
- Active listening and conflict resolution
- Teamwork and collaboration
- Leadership and mentorship
- Adaptability and flexibility
- Social safeguarding practices
- Digital literacy and technology integration
- Social media strategy
- Website development and video editing
- Educational technology expertise
- Curriculum design and lesson planning
- Student assessment techniques
- Community outreach initiatives
- Workshop facilitation and coaching
Confirmation
Me, NIYONSHUTI Jean Claude, I confirm that all information provided above is truly and accurately, NIYONSHUTI Jean Claude
City Of Residence
Gisagara
References
- NIYONGANA Theogene, Head of Kigembe Health Center, +250788617678
- MUTUYEMARIYA Marie Claire, Head Teacher G.S Kaduha, +250788699873
- UWIMANA Abraham, Procurement Officer at Gisagara, +250784491284
Training
- HangaHub Business and ICT Skills Training, 2024
- Save the children
- Guidance and Counseling provided by UNICEF
- Fundamental Data Science
- Digital Talent Program
Languages
Excellent, Excellent, Excellent, Intermediate, Intermediate, Intermediate, Excellent, Excellent, Excellent
Other Skills
Data Collection & Research Skills, Ability to conduct structured interviews and surveys, Understanding of quantitative and qualitative data collection methods, Experience using data collection tools include: KoboCollect, ODK, SurveyCTO, Data analysis tools Include: R, Python, Excel, SPSS, SQL, Tableau, PowerBI, Qualtrics, Preaching gospel, Interpretation of bible, Teaching and guiding people to follow God, Clear articulation, Good presentation style, Connecting with an audience, Good presence, Use persuasive language, Advocate for your ideas clearly, Focus on improving the clarity of communication, Verbal: Communicating by way of a spoken language, Nonverbal: Communicating through body language, facial expressions and tone, Responsiveness, Respect, Empathy, Volume and tone, Sharing feedback, Confidence, Friendliness, Using the right communication method, Active listening, Written: Communicating with written language, symbols and numbers, Visual: Communication by way of photography, art, drawings, sketches, charts and graphs, Active listening, Reliability, Interpersonal communication, Conflict management, Good spirit and positivity, Time management, Efficient communication, Purpose-driven, Data management, Acceptance, Dealing with problems and failures, Modernizing knowledge, Be humble and share success, Flexibility, Trust Building, Empathy, Communication, Good feedback like constructive, compassionate, specific, focused, timely, and presented in a positive tone, Listening, Patience, Problem Solving, Conflict Resolution, Time Management, Consistency, Adaptability, Motivational Ability, Strong commitment to child protection and confidentiality, Ability to follow safeguarding policies and ethical guidelines strictly, Quick to understand and apply training instructions, Willing to attend refresher sessions or learn new tools, Use a smartphone to make a call, send a text, navigate the web and use other applications, Understand which emails are safe to open, which are not, and how to identify risks, Maintain safe password habits, including choosing a secure password, having different passwords for different applications and updating passwords regularly, Create a social media profile, adjust security settings to maximize safety and interact with others responsibly, Create an email account and send and receive emails, Create and edit videos and be able to share videos on online networks, Create a basic website or blog and understand how to use and maintain basic components including DNS, CMS, themes, plugins, caching and more
Personal Information
- Father's Name: MURWANASHYAKA Augustin
- Mother's Name: UWIRINGIYIMANA Dometrie
- Date of Birth: 01/01/93
- Gender: Male
- Nationality: Rwanda
- Marital Status: Single
Timeline
Digital Champion & Business Coach
DOT Rwanda DSE Program
05.2025 - 02.2026
Teacher in Science
Nyagatare district
09.2022 - Current
Data Collector Enumerator
NISR
08.2022 - 09.2022
Customer Service Officer
Kibayi Health Center
04.2020 - 11.2020
Data Entry Volunteer in Civil registry
Mukindo sector
02.2019 - 11.2019
Bachelor's degree - Social Sciences Education
UNIVERSITY OF RWANDA
A2 Level - History - Economics - Geography
E.SMAGI
O'LevelStudies - General Subject
E.SMAGI
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