Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jeanne D'Arc CYUZUZO

Kigali

Summary

With extensive experience broadcast media, digital communication, project management, and audience engagement, I bring a unique combination of skills in bilingual content creation and community-building. This has built my ability to craft compelling content, manage digital platforms, and foster strong

relationships with diverse audiences both in Kinyarwanda, French and English. I have a proven track record of delivering impactful customer service in fast-paced environments and bring exceptional attention to detail, strategic decision-making, and the adaptability needed to align with organizational goals.

Overview

13
13
years of professional experience

Work History

Communication Consultant

Orbis International
03.2025 - Current

• Lead the media outreach strategy targeting Rwandan broadcast, radio, print, and digital platforms, crafting customized pitches, securing earned media coverage, and coordinating interviews and media day visits.

• Build and manage a curated list of Rwandan journalists, bloggers, and influencers whose interests align with Orbis’s mission, establishing strategic partnerships to enhance project visibility.
• Oversee press release distribution, VIP invitation management, and daily communications with key media, ensuring alignment with cultural norms and local media practices.

• Plan and execute all aspects of event logistics for the Flying Eye Hospital project, including setup, catering, transportation, sound/stage rentals, cultural performances, and guest access management.

• Liaise with government ministries, partner hospitals, and airport officials to arrange press access, credentials, and visa support for international media teams.

• Update and manage the visitor tracking spreadsheet and provide full-time, on-site support throughout the project—assisting with logistics, media coordination, and translation as needed.

Project Manager and Trainer

XRGlobal
01.2020 - Current

• Coordinate project timelines, meeting agendas and next steps to move cross functional projects forward.

Design Strategy & Service Implementation: Lead the development of XRGlobal’s

3D training initiatives across diverse regions, collaborating with cross-functional teams to adapt content for local relevance. Integrated digital solutions for user-centered and culturally appropriate learning experiences in both English and French-speaking

countries.

• Oversee development process, scriptwriting and production ofthe materials, storyboard creation to guide with capturing 3D training material content;

• Holding a daily scrum to update the funders on the progress of the project, challenges met on field and their feedback on the progress made so far.

Stakeholder Collaboration & Project Management: Managed multi-stakeholder projects, balancing client requirements with team capabilities to deliver impactful, scalable training solutions. Fostered collaborative relationships with clients and communities, ensuring alignment with project objectives and adaptation to target audiences.

• Provide deliverables including: reception report, status report, budget, storyboard reports and status reports of the project Facilitated communication between project team and consultants to meet deadlines.

Training the Trainers:Conduct comprehensive Training of Trainers (ToT) sessions, equipping facilitators with skills to engage communities effectively and adapt complex material to meet local needs. Developed

Radio Presenter

SMW COMMUNICATION/ Kiss Fm
07.2019 - 10.2024

• Brainstorm, create and post social media content

• Co-host a 3 hour radio morning show on lifestyle and the latest new, relationships and family

• Established a strong relationship with artists while promoting for their project’s

releases, promotions and dissemination

• assist in organizing the annual Kiss Summer Awards that help awarding artists that made hits during the summer days in Rwanda and people who contributed in the music industry through time.

Communication Associate

New Africa Fund
11.2023 - 07.2024

• Drafted the newsletters for all audiences

• Organized webinars and other visibility events.

• Ran NAF social media (LinkedIn page but other social media outlets) and grow the NAF social media reach and the website content

• Supported NAF grantees in building their communication strategies.

• Sought opportunities to enhance the reputation of the brand and

• coordinate publicity events as required.

Administrative Assistant

KIVUWATT LTD
04.2018 - 10.2019
  • Executed record filing system to improve document organization and management.
  • · Sent 25-30 emails daily, demonstrating s mastery of written communication and attention to detail.
  • · Scheduled and coordinated virtual and in-person meetings, events, travel and appointments for 30+ person department.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Created a more efficient workspace, by proactively anticipating the finance department needs.

Radio Presenter

Isango Star
11.2015 - 04.2018
  • I helped promoting up and coming local movies and series through interviews and other tools like social media.
  • Answered booth call line and took song suggestions or comments from listeners.
  • Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest.
  • Established relationships with potential sponsors to earn in advertising.
  • Found, researched, fact-checked and wrote scripts for relevant topics in local news.
  • I anchored news once a week, I produced and presented a daily mid-morning show and produced and present a musical TV show
  • Delivered exceptional programming to audience members by always researching events, guests and programs thoroughly.

Presenter/producer

RADIO/TV10
05.2012 - 07.2015
  • Operated technical equipment such as radio desks and soundboards.
  • Read prepared scripts for radio and television shows.
  • I was also the main host of a daytime TV show called Prime Ten that included both the political, economic, entertainment subjects
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences
  • Recorded ads and commercials for over 100 local businesses, edited cuts and aired results on strict schedules.
  • Researched topics for comment and discussion.

Education

Project Management Certification - Project Management

Project Management Institute
United States
04-2023

Bachelor of journalism and communication - Journalism

University of Rwanda
Kigali, 01
08.2014

Skills

  • CANVA, Adobe Suite, Trello
  • Public Relations and communication
  • Project Management
  • Training and Facilitation
  • Content creation and curation
  • Digital platform management
  • Social Media Monitoring

Languages

Kinyarwanda
Native language
French
Proficient
C2
English
Advanced
C1

References

Jean Claude MUHIRE: Rwanda Program Ltd  +250788302025 Poor Graduation Initiative: +250 788767472

David Wanjala Wafula: CFO Kivuwatt Ltd   +250788302025

Bumwe Rita Marie Clarisse: Communications Officer CIAT +250788246049

Timeline

Communication Consultant

Orbis International
03.2025 - Current

Communication Associate

New Africa Fund
11.2023 - 07.2024

Project Manager and Trainer

XRGlobal
01.2020 - Current

Radio Presenter

SMW COMMUNICATION/ Kiss Fm
07.2019 - 10.2024

Administrative Assistant

KIVUWATT LTD
04.2018 - 10.2019

Radio Presenter

Isango Star
11.2015 - 04.2018

Presenter/producer

RADIO/TV10
05.2012 - 07.2015

Project Management Certification - Project Management

Project Management Institute

Bachelor of journalism and communication - Journalism

University of Rwanda
Jeanne D'Arc CYUZUZO