B2C and B2B Sales
Joshua Shukuru MUGWANEZA
E-commerce Sales & Specialist
Kigali
Summary
E-commerce sales & specialist knowledgeable about driving business growth with creative strategies. Hold a senior advertising professional experience with successful background in account management, team leadership and promotional oversight. Capitalizes on persuasive communication skills to negotiate contracts and lead teams through challenging objectives.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Advertising Manager
RafikiChina Marketing
Hangzhou
12.2020 - 01.2023
- Developed contests and sweepstakes rules, contracts and revenue-generating strategies.
- Developed campaigns, led design and tracked results.
- Collaborated with media representatives to optimize coverage of special events.
- Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
Sales Manager
Hangzhou Posh Bio Tech Ltd.
Hangzhou
07.2020 - 02.2021
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
Anchor in the 2020 Silk Road Brand Livestream
Jinhua Government & China-Africa Bridge
Jinhua
11.2020 - 12.2020
- Showcased the unique products of Africa & Rwanda to attract Chinese online consumers
- Worked with Chinese celebrity anchors and live-streamed Rwanda's special products like coffee , tea, chilly and other agricultural products.
- Collaborated and co-anchored via livestream with Rwandan Ambassador to China to promote the Rwandan brand "Gorilla" coffee to Chinese coffee consumers.
- Raised public awareness of Rwanda's product through live broadcasting and boosted sales to nearly 40% .
Education
Bachelor of Management in E-commerce - E-commerce / Cross-border E-commerce
Alibaba Business School | HZNU
Hangzhou, China 09.2019 - 05.2023
High School Diploma -
GS. St Bernadette Save
Rwanda 05.2016 - 05.2018
Skills
Shipping managementFacebook Ads Certified in Facebook/Meta MarketingB to B sales
Market trends knowledge
Increasing public awareness
Certification
Meta Bid Strategies
Interests
Cross-border e-commerce Livestream
Football Video games & journalism
Timeline
Meta Sales and Marketing Science
06-2022
Google Search Ads
02-2022
Meta Bid Strategies
06-2021
Advertising Manager
RafikiChina Marketing
12.2020 - 01.2023
Anchor in the 2020 Silk Road Brand Livestream
Jinhua Government & China-Africa Bridge
11.2020 - 12.2020
Alibaba Global Digital Talent
08-2020
Sales Manager
Hangzhou Posh Bio Tech Ltd.
07.2020 - 02.2021
Bachelor of Management in E-commerce - E-commerce / Cross-border E-commerce
Alibaba Business School | HZNU
09.2019 - 05.2023
High School Diploma -
GS. St Bernadette Save
05.2016 - 05.2018