Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenny Rubaduka

Kigali,Rwanda

Summary

Business development and operations expert with international experience in logistics, AI, agri-tech, and supply chain sectors. Demonstrated success in generating revenue, forming strategic partnerships, and executing strategies for measurable results. Skilled in scaling operations, optimizing processes, and uncovering growth opportunities in diverse markets.

Overview

7
7
years of professional experience

Work History

Business Development Manager

Ecocarrier Inc (Canadian Telecom)
Kigali
11.2025 - Current
  • Executed regional market expansion and partnership strategies for AI-enabled digital services in Africa.
  • Managed business development operations from Kigali, integrating regional efforts with global innovation goals.
  • Achieved seven qualified leads in initial month, facilitating three demo sessions with prospects.
  • Promoted adoption of AI-driven solutions across Francophone and Anglophone regions, bolstering company presence.
  • Explored new cross-sector business avenues to broaden Ecocarrier’s revenue generation capabilities.
  • Established and sustained high-value client relationships, driving long-term growth across diverse markets.

Business Development & Operations Associate Consultant

Rapid Response Services (Dubai)
Remote
05.2025 - 10.2025
  • Created new revenue streams by establishing partnerships, making our company the main DDP provider for three clients, generating income beyond standard contracts.
  • Coordinated shipment schedules with carriers and customers to ensure timely deliveries.
  • Ensured compliance with all government entities, as well as import/export regulations, by staying current on all requirements and documentation procedures.
  • Resolved discrepancies between purchase orders, invoices, and receiving documents in a timely manner.
  • Monitored shipment progress, identified potential delays, and implemented solutions to maintain on-time deliveries.
  • Maintained accurate records of all incoming and outgoing shipments using inventory management software or systems.
  • I personally set up the new Kigali office headquarters while working with the executive director to ensure that daily operations continued.

Client Relations Advisor

Foundever
Warsaw
02.2023 - 05.2023
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner.
  • Developed and implemented strategies for improving customer retention rates.
  • Gathered and verified required customer information for tracking purposes.
  • Trained and coached team members on effective communication techniques with clients.
  • Acknowledged and directed customer requests for additional products or services to appropriate licensed representatives.
  • Responded to requests for information from media and designated appropriate spokespeople and information sources.
  • Warsaw

Associate Consultant (Remote)

Oracle
Remote
12.2020 - 05.2022
  • Analyzed customer service data to identify and address customer service issues, resulting in an improved customer experience.
  • Established strong relationships with clients, resulting in an increase in customer satisfaction.
  • Implemented clear policies governing routine and special business operations.
  • Used administrative and operational expertise to help the team meet deadlines and long-term objectives.
  • Targeted strategies on current and emerging demands, by conducting thorough research from multiple data sources.
  • Conducted risk assessments to identify potential obstacles, and developed mitigation strategies.

Digital Marketing

Venus Enterprise
Kigali
12.2018 - 12.2019
  • Researched digital media trends and digital marketing tactics to enhance client outcomes.
  • Researched industry trends to ensure that digital marketing efforts were current and effective.
  • Redesigned company websites and company profile to fit modern requirements and improve client satisfaction.
  • Kigali

Education

Bachelor of Science (B.S.) - International Relations

Vistula University
Warsaw

Business Management -

Yellowstone Christian College
Billings, Montana

Business Management -

Dixie State University (UTAH Tech)
Saint George, Utah

Skills

  • Revenue generation and pipeline development
  • Critical thinking and analysis
  • Logistics and freight management
  • Quality control and assurance
  • CRM tools and data management
  • Microsoft Office applications
  • Shipping procedures and client relations

Languages

  • English, Proficient (C2)
  • Kinyarwanda, Proficient (C2)
  • French, Proficient (C2)
  • Spanish, Upper Intermediate (B2)
  • Polish, Beginner (A1)

Timeline

Business Development Manager

Ecocarrier Inc (Canadian Telecom)
11.2025 - Current

Business Development & Operations Associate Consultant

Rapid Response Services (Dubai)
05.2025 - 10.2025

Client Relations Advisor

Foundever
02.2023 - 05.2023

Associate Consultant (Remote)

Oracle
12.2020 - 05.2022

Digital Marketing

Venus Enterprise
12.2018 - 12.2019

Bachelor of Science (B.S.) - International Relations

Vistula University

Business Management -

Yellowstone Christian College

Business Management -

Dixie State University (UTAH Tech)
Kenny Rubaduka