Linda Isimbi Katangulia
Kigali,Rwanda
Summary
Results-oriented Banking Executive with over 7 years in Diaspora Banking and High Net Worth relationship management. Expertise in scaling portfolios and driving revenue growth, leading teams to achieve significant client growth and deposit increases through strategic partnerships with diaspora communities and embassies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Relationship Manager – Diaspora & Segments
I&M Bank Rwanda plc
Kigali
01.2023 - 01.2026
- Portfolio Management: Identified, acquired, developed, and maintained customer relationships across diaspora and HNI segments
- Organised international events for diaspora customers, managing high-profile client engagements to enhance relationship building
- Set and consistently achieved sales and revenue targets to support growth objectives
- Led and managed team, driving performance and coaching to meet business targets
- Managed customer portfolios and developed risk mitigation strategies.
- Strategic Engagement: Proactively participated in meetings and contributed to the creation of new banking practices
Relationship Officer – Diaspora & Segments
I&M Bank Rwanda plc
Kigali
01.2019 - 01.2022
- Cultivated strong client relationships within diaspora and segments division to drive satisfaction and loyalty
- Grew Diaspora Banking portfolio by enhancing client engagement and service offerings
- Facilitated webinars and international outreach sessions to deepen connections with diaspora clients
Corporate Relationship Officer
GTBank Rwanda plc
Kigali
04.2018 - 11.2019
- Client Engagement: Met with clients to discuss their needs and recommended appropriate solutions
- Relationship Building: Researched backgrounds of potential clients to determine the best approach for deepening and maintaining relationships
- End-to-End Transactions: Managed loan origination and credit analysis for new and existing loans, ensuring smooth transaction processing
- Credit Policy Compliance: Verified loan analyses for adherence to established credit policies, safeguarding compliance
- Risk Support: Provided support in mitigating and managing financial risks
- Market Research: Conducted detailed market research and due diligence, providing insights for senior management's business analysis
Entry Level Training School
GTBank Rwanda plc
Kigali
02.2018 - 04.2018
- Supported corporate banking portfolio through credit analysis, loan structuring, and client relationship management
- Conducted financial analysis and risk assessments in line with credit policies
- Contributed to business development and client acquisition through market research and engagement
- Delivered tailored financial solutions while ensuring compliance and risk mitigation
Education
Master of Business Administration -
Cardiff Metropolitan University
Kuala Lumpur, Malaysia01-2017
Bachelor of Arts (Hons) - Business Studies
Cardiff Metropolitan University
Kuala Lumpur, Malaysia01-2016
Skills
- Relationship Management
- Client Engagement
- Sales & Business Development
- Sales strategy
- Market analysis
- Portfolio management
- Financial analysis
- Risk management
- Strategic planning
- Team leadership
- Interpersonal skills
Certification
• Executive Leadership Development Programme, Redwoods Leadership Ltd
• Financial Industry Management (FIM), Luxembourg School of Business, 10/01/25, 04/30/26, In Progress
• Introduction to Climate Finance, OLC, Completed
• Green, Social and Sustainability Bonds – Sustainable Finance Solutions for Emerging Markets, OLC, Completed
• Financial Industry Management (FIM), Luxembourg School of Business, 10/01/25, 04/30/26, In Progress
• Introduction to Climate Finance, OLC, Completed
• Green, Social and Sustainability Bonds – Sustainable Finance Solutions for Emerging Markets, OLC, Completed
Accomplishments
• Portfolio Growth
• Strategic Initiatives
• Led strategic partnerships with the Rwanda Community Abroad (RCA) and various Embassies to strengthen diaspora engagement
• Organised webinars and international engagement sessions targeting diaspora communities
• Organised Diaspora gathering events in partnership with Minaffet and RCA in France, USA, Finland, Senegal, and other countries
• Strategic Initiatives
• Led strategic partnerships with the Rwanda Community Abroad (RCA) and various Embassies to strengthen diaspora engagement
• Organised webinars and international engagement sessions targeting diaspora communities
• Organised Diaspora gathering events in partnership with Minaffet and RCA in France, USA, Finland, Senegal, and other countries
References
- Aimable Dukuzimana, Head of Credit, I&M Bank Rwanda, 0788816640
- Queen Mutamuliza, Operations Manager, BRD, 0788231979
- Iddy Rugamba, Chief Corporate Affairs & Company Secretary, I&M Bank, 0788305535
Languages
- English, Advanced
- French, Advanced
- Kinyarwanda, Advanced
Timeline
Relationship Manager – Diaspora & Segments
I&M Bank Rwanda plc
01.2023 - 01.2026
Relationship Officer – Diaspora & Segments
I&M Bank Rwanda plc
01.2019 - 01.2022
Corporate Relationship Officer
GTBank Rwanda plc
04.2018 - 11.2019
Entry Level Training School
GTBank Rwanda plc
02.2018 - 04.2018
Master of Business Administration -
Cardiff Metropolitan University
Bachelor of Arts (Hons) - Business Studies
Cardiff Metropolitan University