Summary
Overview
Work History
Education
Skills
Certification
Personal Attributes
Personal Information
References
Timeline
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Linet Achieng' Saya

Systems Administrator
Kitengela

Summary

Meticulous system administrator with a strong background in system and server administration. Proven track record of promptly resolving issues to restore server functionality after crashes. Exceptional communication and interpersonal skills enable effective explanation of technical concepts to non-technical individuals. Seeking a position where my qualities as a fast learner and ability to take on new challenges can be utilized. Committed to acquiring new skills through hard work and dedication to contribute to the success of any organization I work for.

Overview

4
4
years of professional experience
17
17
years of post-secondary education
5
5
Certifications

Work History

Assistant System Administrator & part time tutor

The East African University
6 2021
  • Provide ICT user support to TEAU staff members
  • Assist with the installation of new hardware and software and help train both staff and students on its use
  • Monitor the security threats to the servers and other machines
  • Advice top management on ICT related issues
  • Direct, coordinate and design ICT-related activities, as well as provide administrative direction and support for daily operational activities of the ICT department
  • Repair and maintenance of ICT equipment
  • Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
  • Verification, validation and certification of ICT equipment
  • Back-up and recovery of organization information
  • Prepare, submit and manage monthly ICT reports.

Computer Laboratory technician

The East African University
07.2013 - 12.2017
  • Computer hardware support
  • Internet/Mail setup and configuration
  • Backup of user data in the organization
  • Developing and maintaining relationships with both students and lecturers
  • Administrative Office Duties
  • Maintaining an attractive and functional lab
  • Troubleshooting computer problems
  • Setting up instructions and procedures used while in the lab
  • Taking students through computer repair practicals
  • Monitoring all lab equipment
  • Installation of both software and hardware configuration to the computers
  • Terminating Ethernet cables.

Education

Bachelors in Computer Science & Information Technology -

The East African University
01.2014 - 05.2017

Diploma in Computer science & Information Technology - undefined

The East African University
01.2011 - 05.2013

Kenya Certificate of Secondary Education (KCSE) - undefined

St. Agnes Girls High School Shibuye
01.2006 - 05.2009

Kenya Certificate of Primary Education (KCPE) - undefined

Elukanji Primary School.Khwisero
01.1997 - 05.2005

Skills

Hardware maintenance

Certification

Awarded a certificate of participation in Kenya music festival August 2002.

Personal Attributes

  • Well versed on Systems Management and communication practice
  • Experience with customer relationship management
  • Computer skills (MS Office applications, Internet & e-mail)
  • Good interpersonal and communicational skills.
  • Problem solving skills.
  • A team leader/player with ability to work with people from different backgrounds
  • Proactive, self-motivated and energetic

Personal Information

Nationality: Kenyan

References

  • MR. Fredrick Kaberia, Project Manager, Scopenox Company ltd, +254727 759 606, fredkabz@gmail.com
  • DR. Esther Gachanga, Dean School of Computer Science & Information Technology, The East African University, +254722899063, +254727367878
  • MR. Oloo Jacob, Head of Department School of Computer Science, The East African University, +254729490674, oloojacob86@gmail.com

Timeline

Bachelors in Computer Science & Information Technology -

The East African University
01.2014 - 05.2017

Computer Laboratory technician

The East African University
07.2013 - 12.2017

Diploma in Computer science & Information Technology - undefined

The East African University
01.2011 - 05.2013

Kenya Certificate of Secondary Education (KCSE) - undefined

St. Agnes Girls High School Shibuye
01.2006 - 05.2009

Kenya Certificate of Primary Education (KCPE) - undefined

Elukanji Primary School.Khwisero
01.1997 - 05.2005

Assistant System Administrator & part time tutor

The East African University
6 2021
Linet Achieng' SayaSystems Administrator