Malik Martial MANZI RUZINDAZA
Kigali
Summary
Highly motivated and dedicated professional driven to advance career by embracing new challenges. Strong commitment to integrity and responsibility, with unwavering passion and innovation to contribute to corporate goals. Strives to work in an environment that fosters skill development through technically challenging projects, enabling meaningful contribution to company's overall success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chief Marketing Officer
ISIBO TV & Radio
01.2023 - Current
- Market Research: Conduct market research to identify consumer needs, preferences, and trends, and use this information to develop effective marketing strategies.
- Campaign Development: Plan, create, and execute marketing campaigns across various channels, including digital, print, social media, and events.
- Customer Engagement: Interact with customers through phone calls, emails, social media, and in-person meetings to build relationships, gather feedback, and address inquiries.
- Content Creation: Produce marketing materials, including advertisements, blog posts, social media content, and email campaigns, that resonate with the target audience.
- Lead Generation: Identify and cultivate potential leads through prospecting, cold-calling, and networking.
- Sales Support: Collaborate with the sales team to provide them with the necessary marketing materials and information to close deals successfully.
- Analytics: Monitor and analyze the performance of marketing campaigns, generating reports and insights to improve strategies and ROI.
- Brand Promotion: Act as a brand ambassador, ensuring that all marketing activities align with the organization's brand identity and values.
- Event Participation: Represent the company at trade shows, conferences, and other events to showcase products or services and build relationships with industry professionals.
Data Collector Enumerator
Laterite
01.2015 - Current
- Conduct interviews with individuals to collect census data.
- Follow census procedures and protocols in collecting and recording data.
- Verify data for accuracy and completeness.
- Ensure confidentiality and security of data.
- Conduct follow-up interviews as necessary to obtain missing or incomplete data.
- Utilize electronic devices to record data.
- Report any issues or concerns to the Census Supervisor.
- Work in an assigned geographical area, walking or driving to designated locations.
- Be available to work a schedule that is flexible, including weekends and evenings, as required.
Transport Manager
ASPIRE TRADING Ltd
10.2022 - 12.2023
- Making sure vehicles are properly maintained
- Inspecting vehicles
- Arranging repairs and routine maintenance
- Ensuring that all the drivers and operators have the correct, up to date qualifications
- Reducing the risk of vehicle overloading
- Maintaining and completing accurate records
- Keeping Schedules and organizing team members.
Cashier/Receptionist
MAMBOLEO Gents salon
08.2021 - 10.2022
- Greeting and welcoming customers in a friendly and professional manner
- Processing payments and handling cash transactions
- Tending to customer needs, inquiries, and complaints
- Informing hairdressers about customer appointments and requirements
- Managing phone calls, emails, deliveries, and office inventory
- Processing bookings and cancellations, and managing appointment schedules.
Underwriter/Customer Care
SONARWA General Insurance
11.2018 - 12.2019
- Making decisions about whether and how a person or organization can be insured
- Liaising with insurance brokers and customers
- Maintaining customer records
- Examining insurance proposals
- Working with other professionals to collect background information.
Cashier
New Oriental Casino
03.2017 - 09.2018
- Calculates totals for customers chips and pays out cash for chips collected
- Ensures that cash drawer is balanced at all times and makes exchanges with the vault when necessary
- Verifies identification of customers requesting cash advances
- Completes transactions accurately throughout shift
- Keeps and updates an accurate report of the cash and chips received and distributed
- Operates credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment.
Education
Bachelor of Computer Applications - I.T
University Of BANGALORE
BANGALORE-INDIA08.2014
MCB (Mathematics-Chemistry and Biology) - Sciences
Ecole De Sciences St. Louis De Montfort NYANZA
South Province-RWANDA01.2009
Skills
- Good Communication skills and interpersonal skills
- Computer literate (Word, Excel, PowerPoint)
- Ability to use POS Machine, Copy Machine, Scanner and other basic business machines
- Adaptability and Ability to absorb information quickly
- Well versed with the standards of hygiene and sanitation
- Hard working and very committed
- Professional telephone etiquette
- Team player
Accomplishments
- September 2023: I completed trainings on public speaking and on telephone etiquette both in French and English conducted by HARAMBEE and CAREER BOX under CCI RWANDA (Call Center International).
- April 2016: Certificate of merit in TOURS GUIDING AND CUSTOMER CARE given by WILSON TOURS TRAVEL AGENCY
- March 2015: Certificate of merit in SANITATION AND SAFETY MANAGEMENT given by THE RWANDA INTERVIEW ACADEMY
- February 2014: Certificate of merit in MCITP "IT PROFESSIONAL- SERVER ADMINISTRATOR"
References
- JEAN DE DIEU Kabanda, CEO & Founder of ISIBO Group, +250788503567, kajado984@gmail.com
- JACQUELINE Umutoni, Managing Director of ASPIRE TRADING Ltd, +250788581206, jumutoni89@gmail.com
- FRANCOIS Hakorimana, Branch Manager at SONARWA General Insurence, +250788620932, frahakor2000@gmail.com
Certification
- September 2023: Completed trainings in Public Speaking and Telephone Etiquette (in both French and English) by Harambee and Career Box under CCI Rwanda (Call Center International).
- April 2016: Awarded a Certificate of Merit in Tour Guiding and Customer Care from Wilson Tours Travel Agency.
- March 2015: Earned a Certificate of Merit in Sanitation and Safety Management from The Rwanda Interview Academy.
- February 2014: Received a Certificate of Merit in MCITP - IT Professional (Server Administrator).
Disclaimer
I hereby declare that the above furnished information are true and correct to the best of my knowledge and belief.
Languages
Kinyarwanda
Native language
English
Advanced
C1
French
Advanced
C1
Swahili
Intermediate
B1
Timeline
Chief Marketing Officer
ISIBO TV & Radio
01.2023 - Current
Transport Manager
ASPIRE TRADING Ltd
10.2022 - 12.2023
Cashier/Receptionist
MAMBOLEO Gents salon
08.2021 - 10.2022
Underwriter/Customer Care
SONARWA General Insurance
11.2018 - 12.2019
Cashier
New Oriental Casino
03.2017 - 09.2018
Data Collector Enumerator
Laterite
01.2015 - Current
Bachelor of Computer Applications - I.T
University Of BANGALORE
MCB (Mathematics-Chemistry and Biology) - Sciences
Ecole De Sciences St. Louis De Montfort NYANZA
- September 2023: Completed trainings in Public Speaking and Telephone Etiquette (in both French and English) by Harambee and Career Box under CCI Rwanda (Call Center International).
- April 2016: Awarded a Certificate of Merit in Tour Guiding and Customer Care from Wilson Tours Travel Agency.
- March 2015: Earned a Certificate of Merit in Sanitation and Safety Management from The Rwanda Interview Academy.
- February 2014: Received a Certificate of Merit in MCITP - IT Professional (Server Administrator).
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