Marie Claudette BISA UMUTONI
STUDENT ADVISOR
Kigali City
Summary
Graduate with a Bachelor's degree with honors in Business and Information Technology.
Enthusiastic and hopeful Data analyst to be, become a problem-solver focusing on consistent precision and data accuracy.
Experienced Student Advisor/Office Manager with over 1.5 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Student Advisor/Office Manager
EURO SCHOLARS
KIGALI CITY
02.2021 - Current
- Pointed students to relevant information about academic and personal support services available in different countries.
- Updated reports, managed accounts and generated reports for company database.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Coached new hires on company processes and Implemented project management techniques to overcome obstacles and increase team productivity.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Internship Student
NATIONAL PUBLIC PROSECUTION AUTHORITY (NPPA)
KIGALI CITY
06.2018 - 06.2018
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
Education
High School Diploma -
INSTITUT DON BOSCO KABARONDO
RWANDA 01.2012 - 10.2014
Bachelor of Science - Business Information Technology
UNIVERSITY OF RWANDA
RWANDA 09.2015 - 11.2019
Skills
Student needs assessment
Managerial skills
Data structures knowledge
Statistical computing methods
Compiling data
Clerical Support
Excellent Communication
Critical Thinking
MS Office
Certification
CCNA Routing and Switching, CISCO Networking Academy, May 2018
Timeline
Student Advisor/Office Manager
EURO SCHOLARS
02.2021 - Current
Internship Student
NATIONAL PUBLIC PROSECUTION AUTHORITY (NPPA)
06.2018 - 06.2018
Bachelor of Science - Business Information Technology
UNIVERSITY OF RWANDA
09.2015 - 11.2019
High School Diploma -
INSTITUT DON BOSCO KABARONDO
01.2012 - 10.2014