Summary
Proven customer service professional with a track record of enhancing customer satisfaction at SOFA LIGHT BUSINESS. Leveraged strong communication and active listening skills to address customer needs promptly, boosting repeat business. Demonstrated exceptional work ethic by efficiently managing transactions and schedules, achieving an impressive accuracy level in all cash handling.
Overview
1
1
year of professional experience
Work History
Cashier
SOFA LIGHT BUSINESS
Kigali
10.2021 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Civil Engineering
09.2025
High School Diploma - Physics-Chemistry-Biology
07.2021
Ordinary Level Degree -
07.2017
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Written and verbal communication
- Active Listening
hobbies
Listening to music
Doing sports
Timeline
Cashier - SOFA LIGHT BUSINESS
10.2021 - 02.2023
Independent University of Kigali - No Degree, Civil Engineering
Groupe Scolaire Notre Dame De Lourdes - High School Diploma, Physics-Chemistry-Biology
Groupe Scolaire Notre Dame Du Bon Conseil - Ordinary Level Degree,