MBARUSHIMANA Pierre
Deira-Dubai, United Arab Emirate Visa: Visiting Visa I was recommended by Iten Mustafa Currently
Summary
I am a Executive-Logistician Officer over 3 years managing logistics operations, and tactical levels to estimate resources required for efficient projects. Proven track record of securing impactful resource allocation. Diligent and dedicated to handling numerous duties in ever-changing hard-working logistics management professional skilled in the movement of hazardous and special cargo in logistics operations.
Advanced knowledge of materials handling and warehouse operations.
Overview
12
12
years of professional experience
Work History
Logistics Executive
TOPIYA COMPANY LTD
01.2019 - 07.2023
- Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
- Communicated with customers through phone calls, online chats and emails to assess customer needs and provide solutions.
- Dealt with complex complaints and angry customers professionally and politely, resolving issues with favorable solutions.
- Set performance standards and goals for 50-person team, using continuous improvement to streamline warehouse processes
- Balanced longer-term strategic goals with shorter-term plans that offered high-visibility results
Logistics Executive
AUBREY CHOICE LTD
03.2015 - 12.2015
- Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
- Directed shipping and receiving of wide range of products daily.
- Supervised and trained personnel on supply procedures to guarantee accurate flow of materials.
- Monitored quotas and forecasts to identify product and equipment shortages.
- Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..
- Monitored and reported on functional operating costs, notifying management of cost and labor overruns and providing recommendations for resolution.
Logistics Executive
NBCA LTD
01.2012 - 02.2015
- Follow up about taxes' in Customs and Operate in Clearing agency called N.B.C.A LTD
- Verified duty and VAT calculations and supporting documentation and collected additional fees.
- Responded to public and industry enquiries through diverse channels, following up to verify resolution.
- Follow up, calculating,checking and others related in taxation in Rwanda Revenue authority.
Education
A-Levels - BIOLOGY -CHEMISTRY
E.S.GISHOMA
KIGALI2008
Skills
- Customer service
- Contract Negotiation
- Driving License A&B
- Cost reduction
- Logistics Management
- Vendor relationship management
- Transportation schedules
- Materials distribution
- Resource management
- Logistics coordination
Accomplishments
*Administrative support
*Customer satisfaction
*Computer literacy
Languages
English, French, Swahili
First Language
Additional Information
- PASSPORT N0: PC746777
Timeline
Logistics Executive
TOPIYA COMPANY LTD
01.2019 - 07.2023
Logistics Executive
AUBREY CHOICE LTD
03.2015 - 12.2015
Logistics Executive
NBCA LTD
01.2012 - 02.2015
A-Levels - BIOLOGY -CHEMISTRY
E.S.GISHOMA
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