Mica UWICYEZA
Kigali
Summary
Motivated marketing graduate with a passion for communication, education, and digital innovation.
Overview
4
4
years of professional experience
12
12
Certifications
3
3
Languages
Work History
Rental Associate / Customer Service Specialist
Traditional Clothing Line
01.2025 - Current
- Increased repeat business by cultivating professional relationships with clients through exceptional communication skills.
- Facilitated smooth check-in/check-out experiences for customers by effectively managing scheduling conflicts.
- Developed strong relationships with local businesses, establishing partnerships for cross-promotional opportunities.
- Maintained high levels of customer retention by offering personalized attention to their specific rental requirements.
Learner Support & French Assistant Teacher
Doves International Montessori School
11.2023 - Current
Learner Support Educator
Green Hills Academy
11.2021 - 11.2023
Education
Bachelor of Marketing -
University of Kigali
Kigali01.2024
Advanced Certificate of Education - Mathematics, Economics, Computer Science
Ecole Secondaire Stella Mattutina
01.2019
O'Level Certificate - undefined
Kigali Christian School
01.2016
Skills
- Social media & digital communication (Instagram, LinkedIn, Twitter)
- Google Workspace, Microsoft Teams, Zoom
- Programming basics (Python, HTML, CSS, Java)
Certification
Instructional Leadership (In Progress)
Timeline
Rental Associate / Customer Service Specialist
Traditional Clothing Line
01.2025 - Current
Learner Support & French Assistant Teacher
Doves International Montessori School
11.2023 - Current
Learner Support Educator
Green Hills Academy
11.2021 - 11.2023
O'Level Certificate - undefined
Kigali Christian School
Bachelor of Marketing -
University of Kigali
Advanced Certificate of Education - Mathematics, Economics, Computer Science
Ecole Secondaire Stella Mattutina