Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Manager
Mugisha Prince

Mugisha Prince

Kigali

Summary

Experienced manager with expertise in data management, financial reporting, and customer service. Skilled at supervising teams, ensuring smooth operations, and utilizing Microsoft Office 365, Google Workspace, and database systems for efficient workflow. Passionate about leveraging data-driven insights to enhance business success. Results-driven management professional with a proven ability to lead teams to success by focusing on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence while consistently meeting changing organizational needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Casa de Caffee
04.2024 - Current
  • Supervise café staff and manage daily operations.
  • Develop and implement weekly staff schedules.
  • Ensure high customer satisfaction and service efficiency.

Data Entry Officer

Rwanda Women's Network (RWN)
01.2022 - 01.2024
  • Entered newborn vaccination data with precision.
  • Managed and secured sensitive health data.
  • Performed content editing for web uploads.

Finance Assistant & Receptionist

Rwanda Women's Network (RWN) – Kagugu Health Center
01.2022 - 03.2022
  • "Responsible for handling all sales activities”
  • “I was the supervisor for seven Customer Service agents”.

Stoves Monitoring

Atmosphere Rwanda Project with RWN
11.2021 - 02.2022
  • Collected and analyzed field data via surveys.
  • Compiled clear, data-driven reports.

Data Manager & Flyer Designer

Dreamy Travels Ltd
01.2021 - 01.2022
  • “Spearheaded all sales activities and increased annual revenue by 60%”
  • “Supervised a team of seven Customer Service agents and decreased handling time by 20%”
  • Designed promotional materials for marketing campaigns.

Database Management

Rwanda Women's Network (RWN)
09.2021 - 11.2021
  • Entered, verified, and maintained user agreement data.

Education

BSc - Networking and Telecommunication Systems

Adventist University of Central Africa (AUCA)
01-2027

Advanced Level Certificate -

King David Academy
01-2022

O-Level Certificate - undefined

01.2017

Skills

  • Skill area expertise
  • Skilled in relevant software
  • Software applications
  • Administrative productivity
  • Proficient in Microsoft Office 365
  • Data entry proficiency
  • Skilled in generating analytical reports
  • Excel proficiency
  • Data tracking proficiency
  • Database optimization techniques
  • Skilled in utilizing various database tools
  • Data entry accuracy in health and finance
  • Technical troubleshooting expertise
  • Network connectivity assistance
  • Resolving technical challenges
  • Visual communication skills
  • Experienced in flyer design
  • Marketing collateral development
  • Accurate typing skills
  • Proficient in high-speed typing
  • Skilled in processing large datasets

Certification

  • Stove Monitoring Workshop (Nov 2021)
  • Database Management (Admin Role) (Jul 2021)
  • Finance & Receptionist Skills Training (Feb 2022)
  • Flyer & Advertisement Design Training (Jan 2022)
  • Networking certificate fro SISCO(2023)

Languages

English (Fluent)
Swahili (Proficient)
French (Basic)
Kinyarwanda (Native)

References

Ndahiro, Andrew, General Manager, andrew@rwandawomensnetw, Rwanda Women's Network

Timeline

Manager

Casa de Caffee
04.2024 - Current

Data Entry Officer

Rwanda Women's Network (RWN)
01.2022 - 01.2024

Finance Assistant & Receptionist

Rwanda Women's Network (RWN) – Kagugu Health Center
01.2022 - 03.2022

Stoves Monitoring

Atmosphere Rwanda Project with RWN
11.2021 - 02.2022

Database Management

Rwanda Women's Network (RWN)
09.2021 - 11.2021

Data Manager & Flyer Designer

Dreamy Travels Ltd
01.2021 - 01.2022

O-Level Certificate - undefined

BSc - Networking and Telecommunication Systems

Adventist University of Central Africa (AUCA)

Advanced Level Certificate -

King David Academy

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