Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Hi, I’m

MUGISHA YASIRI

KIGALI,RWANDA
MUGISHA YASIRI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT user support position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
years of professional experience
5
Certificates
4
Languages
5
years of post-secondary education

Work History

HANIYA LTD
KIGALI, RWANDA

Manager
12.2019 - 12.2023

Job overview

  • Strategic Planning: Creating and executing strategic plans to meet corporate goals such as raising revenue, growing client base, or improving the recycling process.
  • Financial Management: Managing the finances of the organization, including budgeting, cost control, and financial reporting. This may also entail assessing the profitability of various scrap resources and pricing methods.
  • Procurement and Inventory Management: Managing the procurement and purchase of scrap materials from diverse sources. Maintaining an effective inventory management system for tracking incoming and exiting scrap items.
  • Activities Management: Overseeing the sorting, processing, and recycling of scrap materials, as well as managing day-to-day activities. Making certain that recycling procedures adhere to environmental legislation and safety norms.
  • Sales and Marketing: Creating marketing plans to acquire new clients and increase existing ones. Developing customer contacts and negotiating contracts for the acquisition and selling of scrap materials.
  • Personnel Management: Recruiting, training, and supervising employees, including scrapyard workers and administrative personnel. Keeping employees productive and motivated.
  • Quality Control: Putting in place quality control methods to guarantee that the scrap materials handled fulfill industry standards and client needs.
  • Compliance and Regulations: Ensuring compliance with appropriate trash laws and regulations, waste management, and environmental protection.
  • Technology and Innovation: Investigating potential to increase efficiency by implementing new technology or creative recycling techniques.
  • Reporting and Analysis: Providing frequent reports on business performance, market trends, and future opportunities to the company's upper management or stakeholders.

BANK OF UGANDA
KAMPALA, UGANDA

IT User Support Intern
08.2022 - 08.2022

Job overview

  • 1. Assisting bank personnel with IT-related difficulties such as debugging hardware and software problems, assisting with login issues, and addressing network connectivity problems.
  • Workstation Setup: Assisting with the setup and configuration of computers, monitors, printers, and other IT equipment for new employees or departments.
  • Assisting with the installation and upgrading of software programs on staff workstations.
  • IT Inventory Management: Assisting in the maintenance and updating of IT inventory data, as well as ensuring that all IT equipment is correctly accounted for and reported.
  • Documentation: Assisting with the documentation of IT procedures, troubleshooting manuals, and knowledge base articles to aid in the streamlining of future support operations.
  • Assisting in the establishment of data backup and recovery protocols to guarantee data integrity and continuity.
  • System Monitoring: Developing the ability to monitor IT systems and networks for performance concerns as well as possible security risks.
  • Security Compliance: Assisting in the enforcement of IT security policies and procedures in order to secure sensitive information and ensure data privacy.
  • Training and Orientation: Assisting in the provision of basic IT training to new workers as well as assisting them in becoming acquainted with the organization's IT resources.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Education

ISLAMIC UNIVERSITY IN UGANDA
KAMPALA

Bachelor of Science from INFORMATION TECHNOLOGY
02.2021 - 2023

University Overview

  • Computer Programming: Learning several programming languages such as Python as well as improving problem-solving and coding abilities.
  • Data Structures and Algorithms: Understand the basic data structures and algorithms used in software development and issue solving.
  • Database Management: Understanding database architecture, data modeling, and SQL in order to successfully manage and query databases.
  • Web Development: Learning how to build interactive and dynamic websites with technologies such as HTML, CSS, JavaScript, and frameworks such as React or Angular.
  • Networking: Understanding how data is conveyed via networks by studying computer networks, network protocols, and network administration.
  • Operating Systems: Understanding the ideas, procedures, memory management, and file systems of operating systems.
  • Cybersecurity: Knowledge of cybersecurity concepts, information security, and procedures for protecting computer systems from threats and assaults.
  • Software Engineering: Understanding software development processes, project management, and best practices for developing dependable and scalable software.
  • IT Management: Understanding the foundations of IT project management, IT governance, and strategic planning in the context of a company.
  • Cloud Computing: Investigating cloud technologies and services for scalable and flexible IT solutions, such as Amazon Web Services (AWS) or Microsoft Azure.
  • Mobile App Development: Learning how to create mobile applications for platforms such as Android and iOS.
  • IT Ethics and Legal Issues: Understanding the ethical and legal implications of information technology and data privacy.

KIBULI SECONDARY SCHOOL
KAMPALA

High School Diploma
02.2018 - 2019

University Overview

As a student, I began my A-level studies in KIBULI secondary school with a mixture of enthusiasm and apprehension about what was ahead. The A-level curriculum was a considerable step up from my prior studies, and I anticipated it would be more difficult and stressful. But I was anxious to go further into the topics that piqued my attention and obtain a greater appreciation of their intricacies.

I had picked three courses in which I was really interested: History, Islamic studies, and Entrepreneurship. Took two subsidiaries also which were; general paper and computer studies. These topics had always piqued my interest, and I couldn't wait to learn more about them. I knew it would take hard work and effort, but I thought it would be worthwhile to follow my interests and ambitions.

I was looking forward to meeting my lecturers and classmates since I had heard that A-level lessons were more involved and interesting. I planned to engage in spirited debates, cooperate with my colleagues, and learn from their points of view. It was a new chapter in my schooling, and I was eager to push myself intellectually and personally.

While I was pleased about the new chances that A-levels would provide, I was also aware that the road ahead would not be simple. The workload had increased, and I wanted to better organize my time in order to combine schoolwork, extracurricular activities, and personal interests. But I was determined to stay focused, seek assistance when necessary, and push myself to do my best.

Skills

Issue and conflict resolutionundefined

Certification

CCNAv7: Enterprise Networking

Languages

English, French, Swahili
First Language
English
Upper Intermediate
B2
French
Intermediate
B1
Swahili
Intermediate
B1

Interests

Soccer

Video games

Walking

Timeline

Cisco Networking Academy Cybersecurity Essentials

08-2023

Cisco Network Security

12-2022
IT User Support Intern
BANK OF UGANDA
08.2022 - 08.2022

CCNAv7: Enterprise Networking

06-2022

CCNAv7: Introduction to Networks

09-2021

IT Essentials: PC Hardware and Software

09-2021
ISLAMIC UNIVERSITY IN UGANDA
Bachelor of Science from INFORMATION TECHNOLOGY
02.2021 - 2023
Manager
HANIYA LTD
12.2019 - 12.2023
KIBULI SECONDARY SCHOOL
High School Diploma
02.2018 - 2019
MUGISHA YASIRI