Munezero Santiana
Montreal
Summary
Technical Advisor and Program Services professional at Zenysis Technologies Inc - Rwanda with a strong background in data science and Health Information Systems (HIS), and extensive experience in public health. Academic qualifications include a Master of Science in Information Technology (MSc IT) from the University of Madras and a Bachelor of Science in Information Technology (BSC IT). Also, hold a professional certificate in IBM Data Science, demonstrating expertise in data science. Creative and results-oriented approach with successful contributions to IT projects involving big data analysis, system administration, software requirement specifications, business analysis, team leadership, and project management. Proficient in both English and French for effective communication with diverse stakeholders. Dedicated to making valuable contributions to organizations seeking innovative solutions in technology and data analysis.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technical Advisor and Program Services
Zenysis Technologies Inc
05.2022 - Current
- Own and manage the analytical capacity building process within Rwanda Ministry of Health, Rwanda Biomedical Centre, and their partners
- Lead and conduct user engagement activities such as dashboard development, data analytics, trainings, one-on-one desk sessions and in the development of training plans with the project team
- Work closely with users on the ground to understand their needs, define technical requirements, and provide product support and trainings
- Identify current and potential use cases to drive impact and usage and potential opportunities for the expansion of Rwanda deployment
- Gather user and stakeholder needs and feedback and communicate them proactively
- Prepare and deliver capacity building sessions that range from one-on-one in-depth tutorials to multi-day trainings for entire teams
Health Information Systems (HIS) implementer, tester, and supervisor
Rwanda Biomedical Center
12.2014 - 04.2022
- Support the roll-out of Rwanda Health Information Exchange (RHIE) in health facilities
- Design and validated business process for Rwanda Health Information Exchange (RHIE), users' requirements
- Implementation of an Electronic Medical Records, OpenMRS software in all hospitals and health centers
- Testing and validating EMR modules
- Identify, implement and support interventions to increase appropriate clinician use of the system and data for clinical decision making
- Produce and update various technical documentation including OS operational documentation and end-user manuals
Electronic Medical Records (EMR) IT Specialist
Ministry of Health / Rwanda
07.2011 - 12.2014
- Implement RHIE (Rwanda Health Information Exchange) in hospitals
- Train nurses on Rwanda Health Information exchange (RHIE)
- Manage, lead training workshops, and provide mentorship for two regional and fourteen country level eHealth Specialists
- Support the roll-out of an Electronic Medical Records, OpenMRS software in all Rwanda hospitals and health centers
- Supervise, coach, train Data Managers on OpenMRS
- Evaluate new hardware and software to meet health information systems requirements
- Provide support and technical assistance to IT managers, Data managers at health facility level
- Provide high level electronic medical record system management (including managing system access, users, permissions, roles and responsibilities)
- Identify, implement and support interventions to increase appropriate clinician use of the system and data for clinical decision making
- Liaison with concerned companies regarding network, including LANs, internet Connection issues
Database administrator and server manager
University of Rwanda, College of Science and Technology
02.2010 - 07.2011
- Assist and provide support to personnel, perform scheduled network tasks, updating antivirus, monitoring network servers and provide Internet and intranet user support
- Introduction and teaching with an open course management system using Moodle
- Training of UR/CST faculties on E-learning using Moodle and develop end-users' manual / documentation
- Provide daily support to UR/CST staff on how to upload courses on Moodle and create users' account
- Assist in providing network and remote connectivity hardware and software
- Overseas day-to-day operation of computer networks including hardware or software support, training and special projects
- Create and maintain E-mails accounts
- Provide connectivity support including end-user setup, problem solving and status training to KIST staff, create and maintain good technical documentation
- Maintain LAN user documentation including hardware or software applications, support logs and other related information
Education
Master of Science - Information Technology (MSc IT)
University of MADRAS
12.2013
Bachelor of Science - Information Technology (BSC IT)
Uganda Martyrs University
11.2009
Skills
- Data analysis
- Dashboard visualization
- PowerBI
- Python
- User training
- Linux
- MYSQL
- DHIS2
Certification
- 13th OpenMRS implementers conference
- Security, privacy and legal framework for health Information Systems advanced professional training
- CISCO Certified Network Associate - CCNA
References
- Mr. KALISA MIGAMBI Felly, Analyst & Head of Science, Technology, Innovation and Research Promotion Department / NCST, felly.kalisa@gmail.com, (+250)788303130
- Mr. Muhammed Semakula, Health Scientific Innovation Analyst, muhammed.semakula@rbc.gov.rw, (+250)788492451
- Mr. Eric REMERA, Director of HIV surveillance and research / Rwanda Biomedical Center (RBC), ericremera@gmail.com, (+250)788483570
Personal Information
- Title: User Engagement Specialist
- Date of Birth: 08/25/87
- Gender: Female
- Nationality: Rwandese
- Marital Status: Married
Timeline
Technical Advisor and Program Services
Zenysis Technologies Inc
05.2022 - Current
Health Information Systems (HIS) implementer, tester, and supervisor
Rwanda Biomedical Center
12.2014 - 04.2022
Electronic Medical Records (EMR) IT Specialist
Ministry of Health / Rwanda
07.2011 - 12.2014
Database administrator and server manager
University of Rwanda, College of Science and Technology
02.2010 - 07.2011
Bachelor of Science - Information Technology (BSC IT)
Uganda Martyrs University
Master of Science - Information Technology (MSc IT)
University of MADRAS
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