Dedicated tech enthusiast professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Digital Strategist
Dokuma formerly Aegis Consult
kigali
03.2020 - 08.2020
Collaborated with team members to achieve target results.
Led projects and analyzed data to identify opportunities for improvement.
Maintained energy and enthusiasm in fast-paced environment.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Project Assistant
Dokuma formerly Aegis Consult
kigali
03.2020 - 05.2022
Conducted research to assist with routine tasks and special projects.
Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
Offered technical support and troubleshot issues to enhance office productivity.
Completed multiple tasks simultaneously to optimize project completion.
Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
Worked with senior leadership to complete complex projects on time and under-budget.
UI and UX Designer
Dokuma formerly Aegis Consult
kigali
03.2017 - 05.2020
Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
Converted abstract ideas and requirements into user personas and storyboards.
Verified program logic using testing and debugging best practices.
System Design Consultant
Dokuma
kigali
02.2020 - Current
Delivered services to customer locations within specific timeframes.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked with customers to understand needs and provide excellent service.
Created plans and communicated deadlines to complete projects on time.
Education
Bachelor of Science - Software Engineering
Adventist University of Central Africa
Kigali,Rwanda
03.2015 - 03.2021
Bachelor of Arts - International Relations
Cavendish University Uganda
Uganda ,kampala
02.2018 - 08.2021
Skills
Systems Analysis and Design
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Timeline
Digital Strategist
Dokuma formerly Aegis Consult
03.2020 - 08.2020
Project Assistant
Dokuma formerly Aegis Consult
03.2020 - 05.2022
System Design Consultant
Dokuma
02.2020 - Current
Bachelor of Arts - International Relations
Cavendish University Uganda
02.2018 - 08.2021
UI and UX Designer
Dokuma formerly Aegis Consult
03.2017 - 05.2020
Bachelor of Science - Software Engineering
Adventist University of Central Africa
03.2015 - 03.2021
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