Passionate IT and experienced UX Designer adept at creating impactful learning experiences within the African educational context. Excited to leverage skills in user research, design thinking, and web development to enhance educational technology products in collaboration with Carnegie Mellon University and the Mastercard Foundation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Merchant Outreach Agent operator
Invisible Technologies Inc.
San Fransisco
01.2024 - Current
Conducted evaluative testing with 10+ participants using Invision and UserTesting.com; synthesized and designed against findings which reduced bounce rate for primary user flow by 40%.
Analyzed impact and effectiveness of in-app UI changes on customer retention; identified features of customer behavior and recommended additional menu modifications.
Database & ICT Officer
Rwanda Information Society Authority
Kigali City
01.2022 - Current
Administering company databases to ensure data integrity and security, implementing robust backup and recovery procedures, reducing data loss risk by 30%.
Providing technical support for ICT infrastructure, resolving issues promptly, and leading successful migration of the company's database, improving performance by 25%.
Managing ICT projects for system upgrades and implementations, developing and implementing ICT training programs, increasing overall ICT literacy by 20%.
Software Developer / UI&UX Designer
Freelance
01.2018 - Current
Successfully completed over 50 projects with high client satisfaction, increased client base by 30%.
Actively participated in code reviews and provided valuable feedback to optimize code quality and maintain best practices.
Junior Software Developer / UI&UX Designer
Creative Geeks
Kigali City
01.2018 - 01.2021
Led full redesign of website with findings from customer segmentation and competitive research, increasing website leads by 150%.
Developed a user-friendly software application that increased productivity by 25%.
Conducted thorough testing and debugging to ensure the delivery of high-quality software products within project timelines.
Education
Bachelor's degree - Information Technology
UNIVERSITY OF KIGALI
Kigali, Rwanda
01.2021
High school Diploma - Mathematics Physics Geography
RWESERO MINOR SEMINARY - COLLEGE AMIS DES ENFANTS
Kigali, Rwanda
01.2013
Skills
UI/UX Design
Database management
Effective communication
Team collaboration
User testing
Database security
ICT infrastructure
Customer relationship management
Data analysis
Problem solving
PHP
WordPress
Search Engine Optimization
React
ReactNative
Figma
Adobe Suite
Web flow
Social Media Marketing
Invision
Sketch
Product Design & Development
Technical support
ICT support
Project management
UI design
Critical thinking
Attention to detail
Time management
Creative thinking
Adaptability
Cultural awareness
Work coordination
Report writing
Teamwork
Workflow optimization
Set up devices
Scalability strategies
Analytical thinking
Operational risk management
Languages
ENGLISH
FRENCH
KINYARWANDA, Native
ENGLISH, Fluent
FRENCH, Fluent
Interests And Achievements
Interest in UX Design, Passionate about creating intuitive and user-friendly designs. Regularly attend UX design workshops and webinars to stay updated with the latest trends and technologies.
Achievement in Project Management, Recognized for efficiently managing multiple projects simultaneously. Received 'Best Project Manager' award at MoreEvents.
Interest in Educational Technologies, Have a keen interest in educational technologies, especially in the African context. Regularly participate in forums and discussions related to this field.
Certification
One Million Prompters Artificial Intelligence
Timeline
Merchant Outreach Agent operator
Invisible Technologies Inc.
01.2024 - Current
Database & ICT Officer
Rwanda Information Society Authority
01.2022 - Current
Software Developer / UI&UX Designer
Freelance
01.2018 - Current
Junior Software Developer / UI&UX Designer
Creative Geeks
01.2018 - 01.2021
Bachelor's degree - Information Technology
UNIVERSITY OF KIGALI
High school Diploma - Mathematics Physics Geography
Planning Division Manager at National Agricultural and Export Development Board NAEBPlanning Division Manager at National Agricultural and Export Development Board NAEB