CERTIFICATE - HACCP RS 184:2017
ACT BUSINESS SOLUTIONS
02.2023 - 03.2023
Nabil Mwiseneza
Barista
Kigali,01
Timeline
Senior Barista
Kivu Noir, Caferwa
11.2021 - 12.2023
CERTIFICATE - COFFEE CUPPING& GREEN ANALYSIS
IKAWA HOUSE
07.2021 - 09.2021
CERTIFICATE - FOOD& BEVERAGES OPERATION
VATEL
03.2021 - 04.2021
Barista
Toffee Flappz
01.2021 - 10.2021
CERTIFICATE - CSP Barista Skills-Foundation
COFFEE SKILLS PROGRAM - SCA
01.2020 - 02.2020
CERTIFICATE - Introduction To Coffee
COFFEE SKILLS PROGRAM - SCA
01.2020 - 02.2020
CERTIFICATE - CSP Brewing-Foundation
COFFEE SKILLS PROGRAM - SCA
01.2020 - 02.2020
CERTIFICATE - PROFESSIONAL BARISTA SKILLS
BARISTA FOR BETTER
08.2019 - 09.2019
Storekeeper
Umbrella For Vulnerable
02.2019 - 07.2019
High School Diploma -
Lycee Ikirezi
01.2016 - 12.2018
Summary
Personable and dedicated with knack for creating memorable customer experiences and consistently growing alongside the companies I've worked for. Possesses deep understanding of coffee brewing techniques with expertise in coffee bean selection and exceptional customer service skills. Over the years I've taken on increasing responsibilities, refining my skills and contributed to team success. I am committed to grow both personally, professionally and eager to continue rising with companies that value quality, innovation and customer experience.
Work History
Senior Barista
Kivu Noir, Caferwa
11.2021 - 12.2023
- Ensured consistent adherence to company policies regarding cash handling procedures and employee conduct guidelines.
- Ensured the quality of coffee and beverages met the company's standards.
- Prepared high quality coffee beverages and served customers.
- Provided detailed information about various coffee beans and their origins.
- Represented the cafe at key events such as CHOGM, the 73rd FIFA meeting in Rwanda and EXPO DUBAI 2020
- Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
- Helped in innovating new drink recipes.
- Assisted customers in selecting and purchasing coffee bags.
- Assisted the Sustainable coffee Specialist in taking customers to coffee farms for tours.
Barista
Toffee Flappz
01.2021 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Storekeeper
Umbrella For Vulnerable
02.2019 - 07.2019
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received construction materials and organized in stockroom storage area.
- Helped in site construction.
- Ordered materials from various vendors to maintain store merchandise levels.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Education
High School Diploma -
Lycee Ikirezi
Ruhango, Rwanda 01.2016 - 12.2018
CERTIFICATE - PROFESSIONAL BARISTA SKILLS
BARISTA FOR BETTER
Kigali, Rwanda 08.2019 - 09.2019
CERTIFICATE - CSP Barista Skills-Foundation
COFFEE SKILLS PROGRAM - SCA
Kigali, Rwanda 01.2020 - 02.2020
CERTIFICATE - Introduction To Coffee
COFFEE SKILLS PROGRAM - SCA
Kigali, Rwanda 01.2020 - 02.2020
CERTIFICATE - CSP Brewing-Foundation
COFFEE SKILLS PROGRAM - SCA
Kigali, Rwanda 01.2020 - 02.2020
CERTIFICATE - FOOD& BEVERAGES OPERATION
VATEL
Kigali, Rwanda 03.2021 - 04.2021
CERTIFICATE - HACCP RS 184:2017
ACT BUSINESS SOLUTIONS
Kicukiro, Rwanda 02.2023 - 03.2023
CERTIFICATE - COFFEE CUPPING& GREEN ANALYSIS
IKAWA HOUSE
Kigali, Rwanda 07.2021 - 09.2021
Skills
Specialty drink creation
Record keeping
Inventory Management
Customer interaction
Coffee brewing techniques
Coffee cupping and green analysis
Cleanliness standards
Sensory evaluation
Food safety compliance
Languages
English
Advanced (C1)
Kinyarwanda
Upper intermediate (B2)
Luganda
Upper intermediate (B2)
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementHealthcare benefitsPersonal development programsTeam Building / Company RetreatsCompany CultureWork-life balanceFlexible work hoursPlaying video games
I enjoy video games most especially FIFA and Call Of Duty not only for enjoying them while playing but also learning a lot like;
- Problem solving and adaptability
- Team management and leadership
- Strategic decision making
Quote
Service to others is the rent you pay for your room here on earth.
Muhammad Ali
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