Results-driven professional with a strong background in customer service and supervisory roles. Expertise in safety compliance and workflow optimization contributes to streamlined operations and improved service delivery.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
CCI RWANDA
kigali
05.2025 - 10.2025
Assisted customers with inquiries, providing accurate information and guidance.
Resolved customer complaints through effective communication and problem-solving skills.
Collaborated with team members to enhance service delivery and customer satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered customer inquiries and provided accurate information regarding products and services.
Cashier and receptionalist
Horebu medical center
kigali
11.2024 - 05.2025
Processed customer transactions efficiently with cash register.
Assisted patients with billing inquiries and payment options in a friendly manner.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
I ensured a welcoming environment where customers felt cared for, informed, and ultimately satisfied with the services and guidance received.