NDAHIRO INNOCENT
Kigali
Summary
Dedicated and customer-orientated professional with two years experience as branch operation assistant.I have a good background in managing bank administrative tasks and coordinating branch operations.I seek for a Central Cash officer role,leveraging my good communication skills, dedication and problem-solving abilities to ensure good cash management and customer satisfaction .
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bank Operation Assistant
NCBA Rwanda plc
Kigali
02.2022 - Current
- Developed positive relationships with internal customers through effective communication techniques.
- Proficiency in T24 software.
- Accurately handled large amounts of money on the cash register
- provide customer service by addressing inquiries,resolving complaints
and ensuring a positive customer experience. - collaborated with my team members to achieve a number of branch goals
and objectives
Art Teacher
Kamda Community ss,Mukono
Kampala
01.2019 - 01.2020
- Encouraged students to think critically about artwork and discuss its meaning or purpose.
- Provided individual instruction and feedback on student's work.
- Collaborated with other teachers on curriculum development related to Art classes.
Education
Bachelor in Vocational studies -
Kyambogo University
09-2020
Uganda Advanced certificate of education -
KyambogoKabaleKamdaKabale Brainstorm highschool
12.2016
Uganda certificate of education -
St. Mary's College, Rushoroza
12.2014
Skills
- Teamwork
- Problem-Solving
- Customer service
- Proficiency in T24 software
- Excellent communication with customer,staff and management
Certification
- Rwanda Academy of Finance-1 Level
Banking Organization an Banking Activity
Bank Account & Payment services
Loans to customers
Anti-money Laundering & Know your Customer
Languages
kinyarwanda
First Language
English
Advanced (C1)
C1
Timeline
Bank Operation Assistant
NCBA Rwanda plc
02.2022 - Current
Art Teacher
Kamda Community ss,Mukono
01.2019 - 01.2020
Bachelor in Vocational studies -
Kyambogo University
Uganda Advanced certificate of education -
KyambogoKabaleKamdaKabale Brainstorm highschool
Uganda certificate of education -
St. Mary's College, Rushoroza
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