Neige Marie UMUBYEYI
Kigali
Summary
Experienced with debt management and recovery processes essential for resolving overdue accounts. Utilizes effective communication and negotiation techniques to manage client relationships and reduce delinquency rates. Track record of maintaining compliance and achieving recovery goals.
Overview
14
14
years of professional experience
Work History
Sales & Recovery Officer
Rwanda Printery Company LTD
03.2024 - Current
- Exceeded monthly targets consistently throughout the tenure due to consistent follow-up activities combined with effective negotiation skills.
- Recovered delinquent accounts by implementing effective communication strategies and negotiation techniques.
- Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.
- Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
Finance Assistant
RPPC(Rwanda Printing and Publishing Company LTD)
07.2017 - 06.2023
- Assisted with preparation of monthly financial statements and reports to inform management.
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Proactively identified potential risks within the organization''s finances, alerting management to concerns as needed.
- Played key role in implementation of new payroll system, ensuring smooth transition and accurate salary processing.
Accountant
STRATEGIC GREAT LAKES LTD
10.2015 - 06.2017
- Gathered financial information, prepared documents, and closed books.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Finance Assistant
RPPC(Rwanda Printing and Publishing Company LTD)
03.2014 - 07.2015
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Facilitated timely vendor payments, maintaining strong relationships and ensuring service continuity.
- Optimized cash flow management by closely monitoring incoming and outgoing funds.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
Advertising and Marketing Sales Officer
Rwanda Broadcasting Agency (RBA)
01.2014 - 03.2014
- General advertising sales duties for IMVAHO NSHYA Newspaper
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Boosted sales performance by identifying and targeting high-potential leads.
- Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.
Reconciliation Assistant
Gatsata Sector Sacco
10.2012 - 12.2012
- Reconciling end of year client’s balances
- Bringing forward and opening balance for clients
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
Cashier
Gatsata Sector Sacco
05.2011 - 06.2011
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Business Administration And Management
UNIVERSITY OF LAY ADVENTISTS OF KIGALI
Kigali, Rwanda06-2025
Skills
- Asset recovery
- Customer service
- Bank reconciliation
- Financial statements
- Payroll administration
Languages
English
Native language
French
Advanced
C1
kiswahili
Upper intermediate
B2
Timeline
Sales & Recovery Officer
Rwanda Printery Company LTD
03.2024 - Current
Finance Assistant
RPPC(Rwanda Printing and Publishing Company LTD)
07.2017 - 06.2023
Accountant
STRATEGIC GREAT LAKES LTD
10.2015 - 06.2017
Finance Assistant
RPPC(Rwanda Printing and Publishing Company LTD)
03.2014 - 07.2015
Advertising and Marketing Sales Officer
Rwanda Broadcasting Agency (RBA)
01.2014 - 03.2014
Reconciliation Assistant
Gatsata Sector Sacco
10.2012 - 12.2012
Cashier
Gatsata Sector Sacco
05.2011 - 06.2011
Bachelor of Science - Business Administration And Management
UNIVERSITY OF LAY ADVENTISTS OF KIGALI
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