Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Nicole MUHIRE

Kigali - Rwanda

Summary

Results-driven banking professional with 15 years of experience in achieving targets and delivering exceptional service. Proven track record of enhancing operational efficiency and fostering team collaboration. Strong commitment to continuous improvement and adaptability in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Acting Director, Currency and Banking Operations

National Bank of Rwanda
11.2024 - Current
  • Directing the department's daily operations, ensuring compliance with applicable procedures and policies.
  • Developing and implement comprehensive strategies to improve currency management, ensuring the availability, security, and integrity of Rwandan currency throughout its entire lifecycle, from issuance to destruction or demonetization.
  • Improving banking operations by ensuring account management and maintenance of all our customers are well followed up, and customer satisfaction is the priority.
  • Having a strong collaboration with the Ministry of Finance and Economic Planning to ensure smooth government payments.
  • Providing oversight and supervision of branch operations, monitoring their daily activities, and offering guidance.

Manager, Currency Management

National Bank of Rwanda
03.2018 - 10.2024
  • Leading the development of the division's strategic plans, ensuring compliance with bank polices& procedures.
  • Overseeing the procurement of new banknotes and coins, managing the strong room operations, monitoring currency processing activities, reviewing, and improving operational processes.
  • Safeguarding the Rwandan currency, ensuring its quality, distribution, and meeting the demand for banknotes and coins while upholding its integrity.
  • Providing updates to the Monetary Policy Committee on currency circulation and currency forecasts.

Senior Information System Auditor

Ecobank Rwanda
11.2011 - 03.2018
  • Assessing IT controls across various functional areas, including networks, firewalls, vulnerability management, systems development, information security, and databases.
  • Conducting analyses to identify control deficiencies, advocated for corrective actions with management, and provided audit rating recommendations.
  • Planning, executing, and reporting of IT audits, focusing on vulnerability identification, security assessment, and infrastructure efficiency enhancements.
  • Evaluating IT risk management practices, and furnishing valuable insights to senior management, ultimately supporting well-informed decisions in the dynamic realms of IT governance and cybersecurity.

Education

MBA - International Business

Oklahoma Christian University
Oklahoma State
09-2023

BBA - Information Management

Adventist University of Central Africa
Kigali - Rwanda
08-2009

Skills

  • Strong interpersonal and communication skills, fostering effective collaboration with colleagues, clients, and stakeholders
  • Proven strategic and analytical abilities with a successful track record in leading Automation Projects
  • Consistently deliver high-quality work within set deadlines
  • Embrace challenges as opportunities for both personal and professional growth

Accomplishments

  • Led and successfully completed the Cash Center Automation Project at NBR, aiming to fully automate the entire system, becoming a pioneer in Africa.
  • Collaborated with other central banks, notably assisted the National Bank of Angola in implementing a similar project that went live in 2023, and hosted delegations from over 10 African central banks to share best practices.
  • Achieved the honor of being the 1st runner-up for Employee of the Year at NBR in 2021
  • Engaged in multiple IT Audit assignments across various Ecobank subsidiaries, including Kenya, Mozambique, Burundi, Ghana, and France.
  • Recognized as the Employer of the Year at Ecobank in

References

References available upon request.

Timeline

Acting Director, Currency and Banking Operations

National Bank of Rwanda
11.2024 - Current

Manager, Currency Management

National Bank of Rwanda
03.2018 - 10.2024

Senior Information System Auditor

Ecobank Rwanda
11.2011 - 03.2018

MBA - International Business

Oklahoma Christian University

BBA - Information Management

Adventist University of Central Africa

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Nicole MUHIRE