NIYONSABA THACIEN
KIGALI
Summary
With a proven track record at Davis & Shirtliff, I excel in fostering team collaboration and driving significant sales growth through strategic problem-solving and skilled maintenance solutions. Leveraging excellent communication and interpersonal skills, I've consistently exceeded targets, demonstrating a commitment to excellence and innovation in every project undertaken.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior MEP Engineer
SECO- Standard Engineering & Construction Co. Ltd
05.2024 - Current
- Created and maintained daily and weekly reports for upper management.
- Monitored daily progress and work quality to provide guidance and direction to mechanical & electrical installers.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
Site Engineer
E.H.C- Enterprise Hydrolic & Construction Company
01.2021 - 05.2024
- Checked technical designs and drawings for adherence to standards.
- Improved overall project efficiency by coordinating with other engineering disciplines and developing integrated mechanical design solutions.
- Assisted with the commissioning of new facilities by coordinating with multiple teams to ensure seamless integration of mechanical systems into overall site operations.
- Troubleshot complex mechanical issues quickly using root-cause analysis techniques to minimize disruptions to both productivity levels and schedules.
- Enhanced equipment reliability through conducting thorough inspections, identifying issues, and implementing necessary repairs or replacements.
- Collaborated with construction teams to ensure smooth execution of projects within budget constraints and deadlines.
- Provided technical expertise during the development of proposals and presentations for potential clients, leading to increased project opportunities and revenue growth for the company.
- Developed and maintained accurate project documentation, including design specifications, as-built drawings, and equipment manuals for future reference.
- Oversaw quality control and health and safety matters for construction teams.
- Reduced material waste through accurate estimation, procurement, and usage tracking of required resources.
- Ensured high-quality standards were maintained throughout the project lifecycle by adhering to industry best practices and codes of conduct.
- Gathered data, incorporating into drawings, schematics and maps.
- Oversaw quality control processes by conducting regular inspections, addressing non-compliance issues promptly, and implementing corrective actions to uphold project standards consistently.
- Suggested process and technical design changes to improve performance and efficiency.
- Contributed to cost savings by evaluating vendor quotations, negotiating contracts, and procuring high-quality materials at competitive prices.
- Suggested cost saving proposals on make-versus-buy analysis or alternative sourcing.
- Educated clients on more energy-efficient solutions for old systems that meet project requirements for timelines and budgets.
Business Development Manager
Davis & Shirtliff
02.2021 - 11.2022
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
Branch Manager
Davis & Shirtliff
04.2015 - 02.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Engaged employees in business processes with positive motivational techniques.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
Senior Sales Manager
Davis & Shirtliff
03.2013 - 01.2015
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Managed complex contract negotiations with suppliers to reduce procurement costs without compromising quality or service levels.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Conducted comprehensive market research to identify emerging trends, opportunities for growth, and potential risks to inform business strategy.
Sales Engineer
Davis & Shirtliff
08.2010 - 03.2013
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Suggested ideas for product evolution and new product variants.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
Academic Intern
Davis & Shirtliff
03.2010 - 07.2010
- Fostered professional relationships with faculty members, researchers, and other interns through effective communication and collaboration efforts.
- Demonstrated adaptability by quickly learning new software tools required for various research tasks as needed throughout the internship period.
- Supported the design and implementation of surveys and questionnaires for data collection purposes, ensuring accurate results.
- Improved time management abilities by balancing multiple tasks simultaneously while meeting strict deadlines.
- Gained valuable experience in organizing and managing academic events such as workshops, seminars, and conferences.
- Participated in regular progress meetings to update project leads on accomplishments, challenges faced, and next steps moving forward.
- Developed strong presentation skills by delivering well-prepared presentations at monthly team meetings.
- Sorted and organized files, spreadsheets, and reports.
Education
MBA - PROJECT MANAGEMENT
AUCA (ADVENTIST UNIVERSITY OF CENTRAL AFRICA
KIGALI RWANDA08.2025
Bachelor of Science - Mechanical Engineering
UNIVERSITY OF RWANDA (UR) FORMER KIST
KIGALI11.2011
Skills
- Teamwork and Collaboration
- Problem-Solving
- Skilled Maintenance and Repair
- Time Management
- Problem-solving abilities
- Excellent Communication
- Reliability
- Dependable and Consistent
- Multitasking
- Decision-Making
- Visual Inspection
- Self Motivation
- Interpersonal Skills
- Tool and Parts Inventory Oversight
Accomplishments
- BUGESERA & NGOMA STADIUM-May 2019 Design & Installation supervision of Water Booster Pumps set, and Fire fighting Pump sets
- SHEMA POWER LAKE KIVU- SEWAGE TREATMENT PLANT - July 2020
-Design & Installation Supervision
- RUBAVU ONE BORDER POST MARKET- 2017- Design & Installation Supervision of STP,Fire fighting Pumps, Water Booster Pump sets, 250kVA Generator
- SMB Societe Miniere de Bisunzu- MASISI DR-CONGO-
-Design & installation of 2No High Pressure Water Pumps- 55kW each Pump
- SERENA GOMA DRC
-Installation Supervision of WWTP
- Firefighting equipment,
-Reverse Osmoses Machines,
-Water Booster Pumps,
-Irrigation Pumps,
-Swimming Pool Equipment,
-Borehole pump.
- NORWEGIAN CHURCH AID- DRC SOUTH KIVU
-Design & Implementation of 20KW Solar PV System for powering high pressure pump of 15Kw to supply water to a village of 600people Bulenga Village DRC
- RWANDA MILITARY HOSPITAL- VIP Wing
-Design of 3,000LTRS Solar Hot Water System
- MAKUZA PLAZA- KIGALI
-Design & Implementation of firefighting & Booster pumps sets
- RURA HQ
-Installation supervision of STP 750PE
-Water Booster Sets
- E.H.C ENTREPRISE HYDROLIC AND CONSTRUCTION
-Rehabilitation of Kubutare Water Source in Mwendo- project Site Engineer
-Extension of water pipeline of 4.5km kamate,gatunda NYAGATARE District
-Extension of water pipeline of 2.285km Nyabisiga & Nyakivumba Village KARONGI District
Certification
- Feb 2011- Basic Pump Cource- Nairobi Kenya
- April 2012-Emerging Business Segment Nairobi-Kenya
- June 2013- Communication & Financial literacy Rwanda
- March 2014- Archicad & Autocad certificate
- May 2016-Domestic Electricity Certificate
- June 2019- Strategic Leadership & Performance Evaluation
- June 2021 Sales Professional Certificate
Music, Travelling & Quite time with my Family
in my free time, I love Music and playing Guitar ,
As a married man, I love Spending time with my family, my wife and three Kids
I love travelling, I visited Uganda, Kenya, Burundi, DR Congo, China Qatar, UAE in every visit , I gained a lot especially cross culture experience, new knowledge and made friends
Additional Information
I am a multi-faceted, efficient and reliable Engineer in Water & Energy Sector with 13+ years of experience in providing professional services to improve people's lives.
Languages
KINYARWANDA
Native language
English
Advanced
C1
French
Advanced
C1
Swahili
Advanced
C1
Timeline
Senior MEP Engineer
SECO- Standard Engineering & Construction Co. Ltd
05.2024 - Current
Business Development Manager
Davis & Shirtliff
02.2021 - 11.2022
Site Engineer
E.H.C- Enterprise Hydrolic & Construction Company
01.2021 - 05.2024
Branch Manager
Davis & Shirtliff
04.2015 - 02.2021
Senior Sales Manager
Davis & Shirtliff
03.2013 - 01.2015
Sales Engineer
Davis & Shirtliff
08.2010 - 03.2013
Academic Intern
Davis & Shirtliff
03.2010 - 07.2010
MBA - PROJECT MANAGEMENT
AUCA (ADVENTIST UNIVERSITY OF CENTRAL AFRICA
Bachelor of Science - Mechanical Engineering
UNIVERSITY OF RWANDA (UR) FORMER KIST
- Feb 2011- Basic Pump Cource- Nairobi Kenya
- April 2012-Emerging Business Segment Nairobi-Kenya
- June 2013- Communication & Financial literacy Rwanda
- March 2014- Archicad & Autocad certificate
- May 2016-Domestic Electricity Certificate
- June 2019- Strategic Leadership & Performance Evaluation
- June 2021 Sales Professional Certificate
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