Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Oceane Nasagambe Agasaro

Kigali
Oceane Nasagambe Agasaro

Summary

ACI Certified Treasury Dealer shaping the world, one data point at a time - Economist on a mission to unravel the mysteries of markets and money.

Overview

3
years of professional experience

Work History

NCBA BANK RWANDA PLC

Global Markets FX Sales Dealer
05.2023 - Current

Job overview

  • Established the bank's rates and communicating them to customers.
  • Issued price quotes to customers via email and through branch
    staff at the physical location.
  • Provided clients with Daily Market News, offering key insights into market movements and their potential implications for treasury operations.
  • Recorded transactions in the bank's booking system and ensuring no losses are incurred.
  • Adhering to regulatory requirements to ensure compliance.
  • Responsively and effectively handled client inquiries and concerns.
  • Onboarded FX clients to grow the bank’s FX portfolio while managing and nurturing ongoing client relationships.
  • Enhanced customer satisfaction by providing personalized solutions tailored to individual needs.

WOMEN IN FINANCE RWANDA FOUNDATION

Social Media & Communications Volunteer
01.2023 - Current

Job overview

  • Managing the company's presence on all the concerned social media accounts.
  • Developing engaging and relevant content for various social media platforms.
  • Curating content from relevant sources to share with the audience.
  • Proofread and edited content, maintaining a high standard of quality for all written materials as advised by my superior.
  • Assisted in the creation of press releases, cultivating positive media coverage for the organization.
  • Assisted with special events and programs.
  • Developed questionnaires and facilitated focus group discussions.

NCBA BANK RWANDA PLC

Administrative Assistant
08.2022 - 04.2023

Job overview

  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

ACI Financial Markets Association
KIGALI

ACI DEALING CERTIFICATE from FX DEALING
03-2025

Wuchang University of Technology
Wuhan, China

Bachelor of Economics from International Economy And Trade
06-2021

University Overview

  • 3.00 GPA

Skills

  • Strong negotiation skills
  • Sales presentations
  • Client acquisition
  • Customer relationship building
  • CRM proficiency
  • Revenue generation
  • Teamwork and collaboration
  • Product management and pricing
  • Staff training
  • Customer retention
  • Prospecting skills

Languages

English
Advanced (C1)
French
Elementary (A2)
Chinese (Mandarin)
Elementary (A2)

Timeline

Global Markets FX Sales Dealer

NCBA BANK RWANDA PLC
05.2023 - Current

Social Media & Communications Volunteer

WOMEN IN FINANCE RWANDA FOUNDATION
01.2023 - Current

Administrative Assistant

NCBA BANK RWANDA PLC
08.2022 - 04.2023

ACI Financial Markets Association

ACI DEALING CERTIFICATE from FX DEALING

Wuchang University of Technology

Bachelor of Economics from International Economy And Trade

Similar Profiles

CREATE PROFILE
Oceane Nasagambe Agasaro