Raïssa Ernestine Mukamana Ntwali
Kigali,KK702
Summary
Highly skilled IT professional with a proven track record of implementing and managing complex systems. Specialties include network security, cloud computing, and project management. Dedicated to continuous learning and professional Growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER
women in Tech
Kigali
01.2022 - Current
- Managed daily operations, improving efficiency and streamlining processes for increased profitability
- Oversaw team of employees, providing leadership, guidance, and support for optimal performance
- Developed and implemented strategic plans to meet company goals and exceed customer expectations.
IT Director
AHUPA Business Network
Kigali, KN01
01.2020 - 01.2023
- Conducting routine evaluations of network and data security
- Locating and seizing chances to enhance and update software and systems
- Worked as a server during overflow periods
- Creating and implementing the organization's IT policy and best practice manuals.
IT DIRECTOR
BTN TV Rwanda
muhima
01.2016 - 01.2020
- Ensure all operations are carried on in an appropriate, cost-effective way
- Worked as a team member to achieve the highest level of customer service
- Worked in accordance with all health and safety standards to promote wellness and the most enjoyable dining experiences possible
- Formulating strategy, improving performance, procuring material and resources and securing compliance
- Formulate strategic and operational objectives
- Helped to train new employees when needed.
OPERATION OFFICER / SOFTWARE DEVELOPER
Edvisa Ltd
01.2015 - 01.2018
- Developing company policies and ensuring compliance
- Prepared presentations and reports for meetings
- Helped organize company events and functions.
IT ASSISTANT/I
Ministry of youth / culture
kigali/gasabo
01.2015 - 01.2017
- Provided technical support for employees through remote assistance and in-person troubleshooting
- Conducted regular maintenance on computers and peripherals to ensure smooth operations
- Installed and configured new software and performed system updates
- Assisted in troubleshooting hardware and software issues for end-users.
JOURNALIST/I
RBA, Bplus
kigali
01.2015 - 01.2017
- Conducted interviews with high-profile individuals and reported on current events
- Researched, fact-checked, and wrote compelling news stories for publication
- Utilized social media platforms to engage with audience and promote content.
IT / SOFTWARE DEVELOPER
AVEGA Agahozo
Rwamagana
01.2014 - 01.2015
- Developed and maintained software applications using various programming languages and frameworks
- Collaborated with cross-functional teams to design and implement complex software solutions
- Conducted code reviews, resolved technical issues, and optimized software performance
- Stayed current with industry trends and technologies to enhance software development skills
- Maintenance of the software.
Education
MASTERS IN Science in INFORMATION TECHNOLOGY -
UNIVERSITY OF KIGALI
06.2024
BACHELOR OF BUSINESS INFORMATION TECHNOLOGY -
Mount Kenya University
12.2021
A1 DIPLOMA IN COMPUTER SCIENCE -
Kyambogo University
Uganda12.2020
HIGH SCHOOL DIPLOMA IN COMPUTER SCIENCE -
Aspej Kabare
12.2012
Skills
- Network Security
- Coding Languages
- Troubleshooting
- System Administration
- Data Analysis
- Cloud Computing
- Database Management
- Project Management
- Information Security
- IT Support
Certification
- Cyber security 2023
- UN youth volunteer 2023
- Data science 2022
- Rwanda Network Computer 2019
Personal Information
Nationality: RWANDAN
Languages
- French
- English
- Swahili
Awards
- 4. She Awards 2024
- Best employee for the year AHUPA 2021
- Best performer of the year BTN 2020
- Women in tech winner 2020
- Young innovator in software development inter universities 2019
Timeline
OPERATIONS MANAGER
women in Tech
01.2022 - Current
IT Director
AHUPA Business Network
01.2020 - 01.2023
IT DIRECTOR
BTN TV Rwanda
01.2016 - 01.2020
OPERATION OFFICER / SOFTWARE DEVELOPER
Edvisa Ltd
01.2015 - 01.2018
IT ASSISTANT/I
Ministry of youth / culture
01.2015 - 01.2017
JOURNALIST/I
RBA, Bplus
01.2015 - 01.2017
IT / SOFTWARE DEVELOPER
AVEGA Agahozo
01.2014 - 01.2015
MASTERS IN Science in INFORMATION TECHNOLOGY -
UNIVERSITY OF KIGALI
BACHELOR OF BUSINESS INFORMATION TECHNOLOGY -
Mount Kenya University
A1 DIPLOMA IN COMPUTER SCIENCE -
Kyambogo University
HIGH SCHOOL DIPLOMA IN COMPUTER SCIENCE -
Aspej Kabare
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