Driven and multilingual entry-level professional, adept in customer service and fluent in Kinyarwanda, English, and Kiswahili. Demonstrated ability to engage customers and manage tasks efficiently, showcasing initiative and a keen interest in tour guiding and event planning. Proven skills in greeting customers, conducting tours, and hotel housekeeping highlight a commitment to excellence and eagerness to advance in the hospitality industry. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Practiced greeting customers with other students, both live and on the phone.
Acted as tour guide for three groups to Nyandugu EcoPark.
Conducted tours for 5 students to the Genocide Memorial in Gasabo, Kacyiru.
Studied how to conduct tours at African Jungle Safaris.
Worked one day as housekeeper.
Took orders from guests for the hotel kitchen one day.
For three days, greeted guests, asked about their needs, assigned rooms and put reservations into computer.