SHABANI FREDDY
Kigali
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Technician
Eaton Towers
01.2015
- The job was focused on providing monitoring and security systems on towers to prevent incident, also provide support on technical related issues.
IT Infrastructure Manager
RSwitch Ltd
01.2021 - Current
- Create and maintain the Information Technology strategy in line with shareholders’ needs and overseeing the entire IT infrastructure (logical and physical) and support card payment processing and card service
- Ensure and develop a backup/disaster recovery plan for IT systems availability and service reliability for the production environment
- Overseeing and leading compliance and risk management within the organization and ensuring compliance with regulatory requirements, policies, and procedures
- Defending the business operations by building and implementing IT and Security processes and procedures to protect and respond to internal and external threats and risk mitigation
- Engineering and managing the day-to-day IT systems and security operations including systems software, applications software, hardware, and configurations to meet the effectiveness and efficiency of partner’s SLAs and service delivery
- Overseeing all technology operations (software, applications, and various solutions) and evaluating them according to established goals and ensuring the confidentiality, integrity, and availability of core business operations.
Core Network Engineer
01.2020 - 01.2021
- Planning, engineering, installation and maintenance for the Core Network systems
- Implementation of core network security and security standards
- Develop a backup/disaster recovery plan for a network emergency, as well as network redundancy
- Responsible for periodic/on demand maintenance support for the core network
- Documenting network topologies, IP allocation, and network designs
- Design, develop and recommend new business solutions
Broadband Systems Corporation
01.2016 - 01.2021
Network Operations Engineer “NOC Engineer
01.2018 - 01.2019
- Work on customers’ requests and provide support of technical issues
- Monitoring of network and systems
- Ensure maximum service availability, network stability, performance and network utilization
- Configuration and troubleshooting of IP Infrastructures (Routers, Switches, Access points, etc.)
- Responsibilities
Access Network Engineer
BSC Ltd
01.2016 - 01.2017
- Providing onsite customer support
- Delivering and Installations of numerous network devices
- Troubleshooting and Implementation of various network topologies
- Ensure good quality of services to customers
Education
Bachelor of Information Technology -
ST. Lawrence University
2014
Advanced level -
Mama
2010
Skills
- IT SKILLS
- Installations, configuration and troubleshooting of IP Infrastructures
- Extensive knowledge on Routing Protocols (Static and Dynamic)
- Extensive knowledge on WAN, LAN and VPN connections
- Hands-on and advanced experience in multi-vendor environment
- Hands-on skills on Cisco Voice and VC Services
- Familiar with 4G LTE Services
- Hands-on skills of
- Windows Server 2012, 2016, 2019, Linux server and VMware
- Hands-on skills of MS Active directory, Domain controller and DNS
- Working knowledge of MS Office, Visio, Windows and Linux-based OS
- Working knowledge of Email, SharePoint and SSL certificate installation
Certification
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional Enterprise (CCNP)
Cisco Certified Specialist - Enterprise Core (CCNP-ENCOR)
Advanced Routing by Rwanda-NOG
Training on Transmission Technology by ECI
Training on Voice Over IP by Mitel
Languages
Kinyarwanda
Native language
English
Advanced
C1
French
Advanced
C1
Swahili
Upper intermediate
B2
References
Godfrey Nduwayezu
Human Resources and Administration at R-Switch Ltd
Kigali, Rwanda
+250788573250
Robert Nkeramugaba
Senior Network Operations Manager at BSC Ltd
Kigali, Rwanda
+250788494745
Timeline
IT Infrastructure Manager
RSwitch Ltd
01.2021 - Current
Core Network Engineer
01.2020 - 01.2021
Network Operations Engineer “NOC Engineer
01.2018 - 01.2019
Broadband Systems Corporation
01.2016 - 01.2021
Access Network Engineer
BSC Ltd
01.2016 - 01.2017
IT Technician
Eaton Towers
01.2015
Bachelor of Information Technology -
ST. Lawrence University
Advanced level -
Mama
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