Sylvie Ndandari Umutoni
Kigali-Rwanda
Summary
Highly-qualified business administration professional driven to oversee operations with results-oriented mindset. Versed in best practices and strategies for streamlining workflows. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
11
11
years of professional experience
Work History
Head of Administration and Policies
IBMS company
Kigali
01.2021 - 01.2022
- Provided guidance to employees on administrative matters such as filing, data entry, record keeping, budgeting.
- Implemented new technologies to improve efficiency in the workplace.
In Charge of Insurers’ Data Processing
Rwanda Social Security Board (RSSB)
Kigali
05.2014 - 07.2015
- Using a digital system to store the information of former policyholders so as not to lose their information on their amounts which was only found on physical documents.
Senior Accountant
Directorate General of Immigration and Emigration (DGIE)
Kigali
10.2012 - 03.2014
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Reviewed and analyzed financial statements to identify potential discrepancies.
Customs Declarant
Try trusters agency
Kigali
09.2011 - 09.2012
- Filed and documented incoming shipments in Software with careful attention to detail and accuracy.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
Hotel Employee Responsible for Customs
Civitas Hotel
Kigali
12.2010 - 06.2011
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Postgraduate studies (MBA) in Audit and Corporate Risk Management and Insurance -
Ecole Superieure d’Assurance (ESA)
12.2019
Faculty of Economy and Management - Accounting -
Université Libre de Kigali (ULK)
12.2014
Skills
- Conversant with Accounting software: SAGE, IFMS
- Office - MS word, Excel and power point
- Office Management
- Business Administration
Identification
SYLVIE, NDANDARI UMUTONI, MARRIED, RWANDAN, sylumu@yahoo.fr, (+250) 78-91-26-630
Hobbies and Interests
- Reading
- Cooking
Languages
Mother tongue kinyarwanda, English: Advanced, French: Fluent,
Swahili Fluent
Timeline
Head of Administration and Policies
IBMS company
01.2021 - 01.2022
In Charge of Insurers’ Data Processing
Rwanda Social Security Board (RSSB)
05.2014 - 07.2015
Senior Accountant
Directorate General of Immigration and Emigration (DGIE)
10.2012 - 03.2014
Customs Declarant
Try trusters agency
09.2011 - 09.2012
Hotel Employee Responsible for Customs
Civitas Hotel
12.2010 - 06.2011
Postgraduate studies (MBA) in Audit and Corporate Risk Management and Insurance -
Ecole Superieure d’Assurance (ESA)
Faculty of Economy and Management - Accounting -
Université Libre de Kigali (ULK)
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