THIERRY BIGIRIMANA
Kigali
Summary
Secure a responsible career opportunity to fully utilize and expand my training and skills, while making a significant contribution to the success of the company.
Experienced with bridging communication gaps in healthcare settings, ensuring accurate and clear interactions. Utilizes comprehensive knowledge of medical terminology and ethical standards to support patient care. Track record of fostering trust and understanding through cultural sensitivity and effective listening skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Remote French Medical Interpreter (OPI & VRI)
GLOBO HQ
03.2025 - Current
- Follows interpreter protocols and procedures as required by GLOBO HQ.
- Follows all GLOBO HQ policies and procedures related to information confidentiality and interpreter ethics.
- Provides consecutive, first-person interpretation to ensure clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
Remote French Medical Interpreter
Multilingual Interpreters and Translators LLC
01.2025 - Current
- Provides consecutive, first-person interpretation
- Follows interpreter protocols and procedures as required by Multilingual Interpreters and Translators LLC
- Follows all Multilingual Interpreters and Translators LLC policies and procedures related to information confidentiality and interpreter ethics
- Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services
Remote French Medical Interpreter
Propio L.S.
09.2024 - 09.2024
- Provides consecutive, first-person interpretation
- Follows interpreter protocols and procedures as required by Propio L.S
- Clients
- Follows all Propio L.S
- Policies and procedures related to information confidentiality and interpreter ethics
- Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc
Managing Director in charge of Operations
Harmony Safari Expeditions Ltd.
05.2016 - 01.2020
- Overseeing the smooth running of the business
- Developing strategies to hit sales targets
- Daily Operational Management
- Developing competitive travel packages
- Continuously motivating the sales team to hit their targets
- Overseeing the recruitment of staff, payroll matters and staff training
- Ensuring all online bookings and emails are replied on time
- Liaising with travel partners including airlines and hotels to manage bookings and schedules and payments
- Driving customers to and from their destinations
- Interpreter from French to English if needed from tourists interpreting for the tour guide and vice
- Marketing the company offline and online
Office & Operations Manager
Dial A Car Rwanda Ltd
11.2014 - 04.2016
- Overseeing general office operations
- Greeting visitors, answering all incoming calls and emails
- Coordinating appointments and meetings
- Coordinating car rental reservations
- Purchasing office supplies and equipment
- Producing reports and drafting new contracts
- Responsible for the fleet management
- Increasing online and offline presence and visibility through various marketing campaigns
- In charge of all social media accounts of the company
- Ensure all cars are clean and in good conditions
- Supervise the rental/return process at locations
- Proactively seek process improvement to ensure high quality customer service
- Perform customer service duties on as-needed basis
- Interpreting from English to French or French to English on as-needed basis
Education
Breaking Boundaries in Healthcare - Medical Interpretation in FRENCH
ALTA
01.2024
Bachelor's degree - Information Technology
St. Lawrence University
01.2014
A2 Diploma - Physics Mathematics and Chemistry
Institut de Formation Apostolique de Kimihurura (IFAK)
01.2010
Ordinary Level -
Institut de Formation Apostolique de Kimihurura (IFAK)
01.2007
Ecole Primaire Remera Catholique II
01.2004
Skills
- Medical terminology
- Strong memory retention
- Language fluency
- Procedure interpretation
- Call management
- Interpretation accuracy
- Video remote services
- Consecutive interpretation
- Confidential information protection
- Decision-making
- Attention to detail
- Ethical codes adherence
Personal Information
Date of Birth: 11/16/91
Qualifications Certifications
- Pro-Certified Remote Healthcare Interpreter from Propio L.S.
- Certificate of Qualification for successful completion of 40 hours training with: Breaking Boundaries in Healthcare a Medical Interpreter Training, Medical Interpretation in FRENCH
- EF standard English Test
- A2 Diploma in Physics Mathematics and Chemistry from IFAK
- Business Professionals Network (BPN) Marketing Seminar certificate (From 02/02/15 to 06/02/15)
Certification
Addressing Communication Breakdowns in Remote Interpreting offered by CROSS-CULTURAL COMMUNICATIONS & BLUE HORIZON
ALTA CERTIFICATE OF QUALIFICATION: Breaking Boundaries in Healthcare A 40 hours Medical Interpreter Training Program... A Medical Interpretation in FRENCH. This certificate verifies passing scores in ALTA's written exam and medical interpretation exam (verbal)
HIPAA COMPLIANCE : A Complete guide offered by ALISON
EF SET 77/100 C2 Proficient
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Kinyarwanda
Bilingual or Proficient (C2)
Timeline
Remote French Medical Interpreter (OPI & VRI)
GLOBO HQ
03.2025 - Current
Remote French Medical Interpreter
Multilingual Interpreters and Translators LLC
01.2025 - Current
Remote French Medical Interpreter
Propio L.S.
09.2024 - 09.2024
Managing Director in charge of Operations
Harmony Safari Expeditions Ltd.
05.2016 - 01.2020
Office & Operations Manager
Dial A Car Rwanda Ltd
11.2014 - 04.2016
Bachelor's degree - Information Technology
St. Lawrence University
A2 Diploma - Physics Mathematics and Chemistry
Institut de Formation Apostolique de Kimihurura (IFAK)
Ordinary Level -
Institut de Formation Apostolique de Kimihurura (IFAK)
Ecole Primaire Remera Catholique II
Breaking Boundaries in Healthcare - Medical Interpretation in FRENCH
ALTA
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