Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Interests
Timeline
Generic
TUMUKUNDE FRANCIS

TUMUKUNDE FRANCIS

Business Consultant,
KIGALI,01

Summary

Dynamic business development professional with nearly a decade of experience across diverse industries. Proven track record of driving revenue growth and building talented teams. Recognized as an innovative and forward-thinking strategic leader with extensive experience in the B2G/B2B sector. Highly skilled in managing lucrative portfolios and overseeing key markets. Excels at forging industry partnerships to leverage growth opportunities.

Overview

8
8
years of professional experience

Work History

Business Development Strategist

Freelance
01.2019 - Current
  • Studied current organizational and management strategies and compared to feasibility and potential impacts of proposed alternatives.
  • Outlined detailed plans for improvement action and its implementation.
  • Wrote new manuals, definitions and SOPs guiding individual job titles on expectations and processes.
  • Facilitated resourceful decision-making to tackle organizational problems.
  • Created proposals incorporating proposed changes, revisions and redefinitions to improve organizational function.
  • Used organizational data to improve team goals, plans and operating strategies for Sales & Business Development .
  • Verified staff compliance with current procedures, identified lapses and developed plans to eliminate gaps.
  • Established and maintained relationships with state agencies, private sector organizations and other interest groups.
  • Interfaced with client leads and became trusted advisor or confidant to client.
  • Conducted periodic project reviews and audits and maintaining accurate and timely project reporting.
  • Provided analytical support for new product development and programme implementation.
  • Carried out data analysis and assessment and presented results to management.
  • Participated in business development efforts by identifying new or additional revenue opportunities with current clients.
  • Handled complex problems and issues by understanding root causes and implementing solutions.
  • Co-managed third-party relationships to enhance awareness and accelerate market penetration with existing and new programmes.
  • Supported varied projects as part of interdisciplinary teamwork with consultants and technical specialists.
  • Performed costing and pricing financial analyses to compare estimated costs and benefits associated with projects.
  • Acted as thought leader in anticipating changing industry trends and refining and creating programmes to keep pace.
  • Helped with enhancing existing programmes by conceptualizing, developing and implementing strategic and value-adding components.
  • Represented organization in industry networking events and professional associations to develop client relationships and industry presence.
  • Optimized processes and organization structures to facilitate maximum profitability.
  • Developed and implemented marketing plans for new and existing programmes, educating state agencies and other industry partners on role of organization.
  • Collaborated with marketing communications consultant, reviewing and editing all marketing materials to verify accurate branding and industry image.
  • Encouraged development of objectives, strategies and plans to fuel motivation.
  • Compiled information about current workflows, job descriptions and structures to inform decision-making about potential improvements.
  • Scrutinized workflow charts, reports and job descriptions, suggesting beneficial changes.
  • Crafted solutions to reoccurring issues by analyzing root causes.
  • Conducted staff interviews to collect data and personal feedback directly from employees.
  • Identified strengths and weaknesses at multiple organizational levels to formulate holistic picture.
  • Helped organizations manage and implement change with minimal disruption to operations.
  • Recommended targeted improvement action to 30% increase in Monthly organizational Revenues.
  • Supported teams during implementations and produced clear instructions outlining changes.
  • Monitored current systems and staff activities to compile detailed and current information.
  • Drove organisational improvements in customer satisfaction scores and key metrics impacting revenue and profitability.
  • Improved organisational resource utilisation, better leveraging current resources and controlling excess expenditure.
  • Helped clients enhance internal structures and improve handling of current and potential problems.

Managing Director

Paniel Meat Processing Ltd. ( Paniel Group.)
10.2022 - 02.2024
  • Performed risk analyses to optimize financial outcomes.
  • Analyzed finances, examined business agreements and successfully negotiated key contracts.
  • Built strong rapport with clients to promote lasting connections.
  • Spearheaded market and business development initiatives.
  • Established training and development programs to enhance employee retention.
  • Reviewed employee tasks carefully and offered detailed feedback individually.
  • Conducted thorough reviews of company agreements for potential risks.
  • Optimized cost management to boost profitability.
  • Formulated approaches to meet the company's current and future targets.
  • Analyzed evolving trends for strategic planning.
  • Prepared reports outlining advancements and challenges during sessions.
  • Managed and examined performance of executives to provide guidance for areas requiring improvement.
  • Implemented company policies and legal guidelines to maintain standards and verify compliance from staff.
  • Established professional relationships with business partners, shareholders and authorities to develop trust, rapport and reliability.
  • Formulated business plans to maximize growth and lower costs for company.


  • Delivered speeches at events and conferences to raise brand awareness.
  • Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.


Business Development Manager

Paniel Meat Processing Ltd. ( Paniel Group.)
05.2021 - 02.2024
  • Closed long-term agreements through skilful negotiation.
  • Identified cross-selling opportunities through ongoing customer needs analysis.
  • Created effective marketing, sales and promotional initiatives to drive revenue.
  • Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
  • Attended conferences and trade association meetings to represent company, build industry networks and promote new product lines.
  • Oversaw maintenance of client notes on internal CRM system to facilitate future strategies and key results.
  • Planned and developed winning strategies to increase sales, expand territories and boost market positioning.
  • Produced detailed monthly and yearly financial reports for senior management.
  • Surpassed sales and customer service targets, consistently exceeding established KPIs.
  • Created short-term and long-term goals for business team to achieve objectives.
  • Researched prospective clients to develop and execute cold call lists.
  • Prepared reports and presentations detailing business development activities and outlining new initiatives.
  • Augmented sales value by upselling and cross-selling new products and services to existing customers.
  • Developed business plans to establish revenue and growth.
  • Coached and trained staff to comply with company policy and procedures.
  • Researched trends to gather data and implement innovative strategies.
  • Presided business meetings to define vision and mission of company.
  • Evaluated team performance to identify areas requiring improvement.
  • Drafted sales contracts to use during consummated deals.
  • Prepared pricing strategies aligned with budget to meet needs of customers.
  • Produced quotes and proposals to provide value and benefits to prospective clients.

Sales & Account Consultant.

SYBYL
09.2020 - 08.2021
  • Assisted sales team with cold calling and following up on leads.
  • Contacted existing customers and informed them of new product offerings.
  • Provided exceptional service and support, going extra mile to retain customers.
  • Built and maintained existing customer relationships, acting as a trusted advisor regarding a variety of banking Automation services.
  • Leveraged working knowledge of banking sector to build rapport with new clients.
  • Identified market opportunities to grow new business across dedicated accounts.
  • Set up new client accounts and updated Salesforce files with precision.
  • Maintained a high standard of ethics and conduct for sound banking operations and business success.
  • Proactively sourced and developed new business from internal and external referral networks.
  • Reviewed and assessed client needs alongside their investment line to come up with solutions on demand.

Sales & Marketing Executive.

Express Automation (Rw) Ltd. (KENSTA Group ltd.)
03.2017 - 05.2019
  • Showcased product features and benefits to drive sales.
  • Closed large sales to exceed quota and align with company targets.
  • Customized service offerings to accommodate consumer needs.
  • Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
  • Contacted current and potential clients to promote, upsell and cross-sell products and services.
  • Liaised with potential customers to determine needs and provide recommendations.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Participated in continuous product development training to maximize sales potential.
  • Converted cold leads to expand territory and negotiate profitable contracts.
  • Studied competitors to develop innovative selling strategies.
  • Overhauled lead generation procedures to trigger growth in territory.
  • Planned and coordinated product sales to exceed revenue projections and growth targets.
  • Retained clients and obtained referrals by promptly resolving customer complaints, adding value and elevating service quality.
  • Mentored sales representatives to demonstrate proven sales strategies and apply best practices.
  • Applied processes and systems with proven results to increase customer satisfaction.
  • Utilized financial statistical data to evaluate sales information.
  • Built new business partnerships to drive customer acquisition and generate revenue.
  • Motivated sales staff to continuously improve strategies through competitions and personalized coaching plans.
  • Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
  • Monitored competitors through multi-channel research strategies to best capitalize on market gaps or anticipate changes in customer interests.
  • Implemented seasonal and special discounts, driving customer engagement through promotions.
  • Established pricing and delivery terms based on current market trends and costs.
  • Leveraged CRM data to send targeted emails designed to increase sales.
  • Analyzed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
  • Executed successful marketing events, open houses and display shows for products.

Education

Planning for Monitoring and Evaluation. - Monitoring, Evaluation, Research and Learning.

Philanthropy University.
2019

Bachelor of Business Administration - Business Administration and Management.

KYAMBOGO UNIVERSITY
2017

Skills

  • Business development
  • Client relationship management
  • Team collaboration
  • Consulting
  • Programme oversight
  • Revenue growth
  • Brand management
  • Operations oversight
  • Business administration
  • Policy development
  • Budgeting
  • Negotiation
  • Industry partnership development
  • Marketing
  • Financial management
  • Financial leadership
  • Recruiting and interviewing
  • Territory and account management
  • Sales and market development
  • Market and competitive analysis
  • Performance tracking and evaluations
  • Sales pipeline management
  • Business planning
  • Relationship development
  • Strategic decision-making
  • Client contract negotiations
  • Sales trend forecasting
  • Process improvement
  • Marketing strategy development
  • Financial forecasting
  • Trade planning
  • Sales reporting
  • Long term trade planning

  • Sales KPI management
  • Distribution strategy development
  • Credit policy development
  • Pricing strategies
  • Network engagement
  • Authorizing payments
  • Market and competitor analysis
  • Training and mentoring
  • Project management
  • Negotiation and competency
  • Staff training and development
  • Solution implementation
  • Revenue generation
  • Stakeholder relations
  • Project timeline management
  • Strong leadership skills
  • Team building initiatives
  • Tender management
  • Commercial awareness
  • Persuasion skills
  • Programme compliance
  • On-site observations
  • Change management
  • Exceptional interpersonal skills
  • Communication skills
  • Quantitative research skills
  • Excellent mathematics skills
  • Written and verbal communication skills
  • Target market identification
  • Data-driven decision making
  • Key account management
  • New business opportunities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)

Interests

Startups

Accounts management

Business development & growth

Business revenue generation

Product development

Timeline

Managing Director

Paniel Meat Processing Ltd. ( Paniel Group.)
10.2022 - 02.2024

Business Development Manager

Paniel Meat Processing Ltd. ( Paniel Group.)
05.2021 - 02.2024

Sales & Account Consultant.

SYBYL
09.2020 - 08.2021

Business Development Strategist

Freelance
01.2019 - Current

Sales & Marketing Executive.

Express Automation (Rw) Ltd. (KENSTA Group ltd.)
03.2017 - 05.2019

Planning for Monitoring and Evaluation. - Monitoring, Evaluation, Research and Learning.

Philanthropy University.

Bachelor of Business Administration - Business Administration and Management.

KYAMBOGO UNIVERSITY
TUMUKUNDE FRANCISBusiness Consultant,