Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Tuyishime Nicole

Tuyishime Nicole

Kigali

Summary

I am a creative and detail-oriented individual with a passion for bringing ideas to life. With a strong background in customer experience. I excel at creating meaningful interactions and delivering exceptional service. I am a collaborative team player who enjoys working in fast-paced environments and thrives on challenges. I am constantly seeking innovative ways to enhance the customer experience and contribute to the overall success of the organization. I am excited to bring my creative mindset, attention to detail, and expertise in customer experience and customer engagement to a dynamic organization where I can make a significant impact and drive positive results.

Overview

8
8
years of professional experience

Work History

Officer,Transaction Processing

BPR Bank Rwanda Plc
07.2024 - Current

Sales Development Representative

Oltranz Ltd
10.2021 - 12.2023

Bank Teller

Bank of Kigali
07.2019 - 05.2021

Customer Engagement Ambassador

Bank of Kigali
03.2019 - 07.2019

Professional Internship, Planning Department

Rwanda Social Security Board
03.2017 - 09.2017

Professional Internship, Account Manager

Oltranz Ltd
08.2016 - 02.2017

Education

Master of Science - Statistics With Computer Application

Annamalai University
India,Tamilnadu
06-2016

B.sc - Statistics with Computer Applications

Annamalai University
01.2014

B.A - Business Economics

DDE Annamalai University
01.2014

Advanced Secondary Education - Computer and Management Option

Group Scolaire du Mont Kigali(APACE)
01.2009

Ordinary Secondary Education -

Ecole Technique de Kabgayi
01.2006

Skills

  • Problem-solving and critical-thinking abilities
  • Report Writing
  • Strategic Planning
  • Innovation and Creativity
  • Ability to work on a team and collaborate with others
  • Time management
  • stress management

Languages

English
Proficient
C2
French
Advanced
C1
Kinyarwanda
Proficient
C2

References

  • Mr. Andre Rugambwa, Senior Manager Central Operations,

     BPR Bank Rwanda plc

     Email:Andre.RUGAMBWA@bpr.rw, 

     Mob:+250788558384

  • Mr. Ruhamya Byuma Bonaparte, Director of planning and Monitoring unit,

     Rwanda Social Security Board(RSSB), 

     Email:rrb_2020@yahoo.fr, 

     Mob:+250788861263

  • Mr. Andy Tuna Hussein, CEO of Oltranz Ltd,

     Oltranz Ltd

     Email:andy.tuna@oltranz.com, 

     Mob:+250786367970

Timeline

Officer,Transaction Processing

BPR Bank Rwanda Plc
07.2024 - Current

Sales Development Representative

Oltranz Ltd
10.2021 - 12.2023

Bank Teller

Bank of Kigali
07.2019 - 05.2021

Customer Engagement Ambassador

Bank of Kigali
03.2019 - 07.2019

Professional Internship, Planning Department

Rwanda Social Security Board
03.2017 - 09.2017

Professional Internship, Account Manager

Oltranz Ltd
08.2016 - 02.2017

B.A - Business Economics

DDE Annamalai University

Advanced Secondary Education - Computer and Management Option

Group Scolaire du Mont Kigali(APACE)

Ordinary Secondary Education -

Ecole Technique de Kabgayi

Master of Science - Statistics With Computer Application

Annamalai University

B.sc - Statistics with Computer Applications

Annamalai University
Tuyishime Nicole