UMUTONI SHANIA
KIGALI
Summary
Dynamic and adaptable professional with experience at INGOGA AUTO LTD, demonstrating exceptional customer service and team collaboration. Excelled in administrative assistance and research proficiency, significantly enhancing operational efficiency. Fluent in English and Kinyarwanda, with a commendable proficiency in French, adept at fostering inclusive environments and streamlining processes.
Overview
4
4
years of professional experience
Work History
Work Study Student
INGOGA AUTO LTD
02.2023 - 07.2023
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee the clients received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Intern
GCN LOGISTICS
04.2022 - 04.2022
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Explored new technologies and approaches to streamline processes.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Volunteer
NYAKABANDA SECTOR
11.2021 - 11.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Teacher's Assistant
APEC KAMONYI
01.2019 - 09.2020
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Provided timely and constructive feedback on assignments, enabling students to refine their work and achieve higher grades.
- Documented attendance and completed assignments to maintain full class and student records.
- Taught small groups of students focused on specific parts of coursework.
Education
Associate of Science - MCB(MATHEMATICS,CHEMISTRY,BIOLOGY
E.S.S.I
KIGALI,NYAMIRAMBO07-2024
No Degree - O'LEVEL
APEC
SOUTHERN PROVINCE,KAMONYI10-2021
Skills
- FLUENT IN ENGLISH
- FLUENT IN KINYARWANDA
- GOOD IN FRENCH
- Research proficiency
- Spreadsheet development
- Mail distribution
- Hospitality and accommodation
- Administrative assistance
- Customer Service
- Team building
Timeline
Work Study Student
INGOGA AUTO LTD
02.2023 - 07.2023
Intern
GCN LOGISTICS
04.2022 - 04.2022
Volunteer
NYAKABANDA SECTOR
11.2021 - 11.2021
Teacher's Assistant
APEC KAMONYI
01.2019 - 09.2020
Associate of Science - MCB(MATHEMATICS,CHEMISTRY,BIOLOGY
E.S.S.I
No Degree - O'LEVEL
APEC
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